Practice Manager Development Lead

This post is offered on a fixed term contract or secondment basis until 30th June 2025 with potential to extend
We are currently seeking a dynamic Primary Care Practice Manager to work at a national level, to support the delivery of the Practice Manager and non-clinical workforce development action within the Strategic Workforce plan for Primary Care.
The programme of work will involve scoping, planning and implementing the non-clinical workforce development action assigned to the Multi-Professional Primary and Community Care Education & Training Unit, HEIW. i.e. initiate the building of a collection of development opportunities for non-clinical management and administrative roles across primary care settings including a menu of learning interventions and extending opportunities (formal and informal) to meet specific needs including options for accredited training and development.
This role involves collaborating with key stakeholders through the adoption of a workforce transformation approach to develop and implement solutions aimed at addressing current and predicted future workforce challenges, such as recruitment, retention, training, and performance management.
NHS staff will be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager's approval. This post may be extended or made permanent at the end of the secondment/fixed term period depending on available funding and business needs., We are looking for a candidate who has successfully managed a primary care contractor practice with experience of transformational change. You will have excellent communication, negotiation and presentation skills to engage with a wide variety of stakeholders.
To lead the implementation of the non-clinical workforce development action as part of the Strategic Workforce Plan for Primary Care Wales.
To translate the strategic actions into goals and initiatives to ensure sustainable implementation and delivery across the healthcare system.
The post holder will establish relationships and work strategically with Welsh Government, Health Boards/Trusts and other national organisations, to develop the process for implementing the action.

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
It is essential that your application demonstrates how you meet the job description / person specification for this post.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.