Practice Operations Administrator

Are you an organised, adaptable, and proactive professional with a passion for healthcare administration? We're looking for a dynamic all-rounder to join our team at Welby Practice. As aPractice Operations Administrator, you'll play a crucial role in supporting our Practice Manager, Karen, in running the day-to-day operations of our practice. This role includes reception duties as a core responsibility, along with secretarial and summarising tasks to cover annual leave or illness. We're seeking someone ready to get stuck in, contribute to the business's success, and be a valued right-hand support to our Practice Manager.,

• Core Responsibilities:
+ Provide front-line reception support, including handling patient enquiries, booking appointments, and managing phone lines. + Assist the Practice Manager with administrative tasks to ensure efficient practice operations. + Organise staff rotas and clinic schedules, ensuring adequate coverage and smooth workflow. + Prepare and distribute practice communications, including notices and newsletters. + Assist in responding to patient complaints and daily email queries promptly and professionally. + Support the recruitment, training, and onboarding of new staff members. + Assist with summarising patient records and providing secretarial support as needed. + Manage inventory by ordering supplies and maintaining stock levels. + Provide support in organising and coordinating practice meetings and events. + Manage monthly payroll duties and enforce health and safety regulations. + Undertake other administrative and reception tasks as required to support the smooth running of the practice.

We're a network of four practices nestled across the picturesque landscapes of Lincolnshire, catering to 35,000 patients. Always forward-thinking, we're constantly seeking ways to enhance our services for our valued patients. Joining our team means becoming a part of a dynamic and innovative organisation that's revolutionising primary care delivery. If you're seeking to join a progressive and thriving organisation committed to delivering top-notch, patient-centred care, we're eager to connect with you. Our mission is simple: to provide top-tier care tailored to each patient's needs while fostering nurturing work environments that promote growth and success. We're dedicated to advancing sustainable healthcare through innovation and collaboration. Our core valuesOpportunity, Enthusiasm, Support, Innovation, Family, and Balanceare not just words; they're principles we encourage our staff to embody and live by every day., Welby Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ideally we are looking for a full-time person but we would consider someone looking for 30 hours per week. The role is worked between Monday to Friday from 08:00-18:30.