Practice Senior
Barnsley Healthcare Federation, Goldthorpe, Barnsley
Practice Senior
Salary not available. View on company website.
Barnsley Healthcare Federation, Goldthorpe, Barnsley
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 7 Dec | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: b4775df15e2540589793f81414cd789e
Full Job Description
The purpose of the role is to oversee the smooth running of an individual practice site, with remote support from the Chief Operating Officer, to ensure a high level of service delivery and to assist in the implementation of new initiatives in conjunction with Management. You will also monitor and improve income and services in line with Quality and Outcomes Framework, local enhanced services and direct enhanced services by supporting the planning process., Manage practice reception staff including processes relating to recruitment, induction, and appraisals.
Dealing with general day to day enquiries from the Reception/Admin staff and supporting them with less standard or straightforward issues that arise.
To use own initiative to deal with problems, guided by Practice procedures and guidelines. Escalate to management team and clinicians for advice and support where required.
Plan and organise practice team rota, including clinical and administration team.
To work in partnership with the other Practice Seniors across the Federation, sharing best practice ideas and where appropriate identifying and recommending changes in procedures to the Chief Operating Officer, so that agreed targets are met, and patient care is improved.
Support with the handling and resolution of complaints, ensuring lessons are learnt from feedback received.
Run or write reports using set templates to support information sharing, monitoring and quality improvement.
Ensure resources, equipment and stock are available to meet specific work objectives.
Responsible for petty cash on-site.
Be responsible for managing the GP locum register with new starters and leavers and processing the relevant documentation, sending this to the HR team when required.
Launched in 2015, we are an ambitious and inclusive organisation focused on enhancing the way in which primary care at scale is delivered within Barnsley. Our vision is to deliver a robust publicly-funded health and social care service which meets the needs of the local community. We believe that regardless of location or need, every patient should receive the same high standard of care, at times when they need it most. Receptionists are an integral part of our team and our ability to meet these aims.