Prescription Operations Administrator - Animed Direct

In this role, you will be responsible for assisting our veterinary surgeons in assigning prescriptions to customer orders that are placed online. You will be expected to communicate with customers via email, and to clarify queries relating to orders. You will be fully trained in the use of our electronic prescription management system, ensuring that prescriptions are correctly assigned to the relevant order. You will liaise with the Customer Support team and our Pharmacy to ensure efficient processing of customers' orders.

• Good basic IT skills
• Confidence to learn new skills including the use of our bespoke prescription management system
• Excellent attention to detail, good communication skills and be adaptable and able to work on their own initiative and to deadlines
  
  At CVS Group Plc we are the largest veterinary service provider in the UK with a multitude of business divisions, including: 450 plus veterinary practices, diagnostic laboratories, pet crematoria and Animed Direct, our online business and the biggest seller of animal medicine to pet owners in the UK.
Animed Direct was established in 2010 and sells medicines, pet food and other animal related products to customers across the UK, as well as managing distribution of our growing number of own-brand medicines to our 450 surgeries across the UK. Animed Direct is a growing business and currently has over a £30m p.a. turnover online in the UK. We are passionate about what we do and are proud of the outstanding service we provide to our customers and their pets, whether they be two-legged, four legged, feathered or finned!

As well as a salary of £11.44 per hour, you will receive:
• Up to 5 weeks annual leave plus bank holidays
• The opportunity to enrol in our industry leading Sharesave scheme
• Veterinary bills discount
Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!