Primary Care IT and Digital Support Officer

Current and ongoing programs of work being undertaken by the team include:

• Standardised and automated patient recall functionality
• Development and launch of Digital Hub with optimised Digital Triage for patients
• Front end user support remotely and across sites of operations when required
• Provide an optimal IT and Digital experience across a variety of roles and teams
• EMIS expertise and engagement across several EMIS platforms
• Optimising current EMIS searches and insight reporting
IGPF is working closely with primary care colleagues to deliver ambitions of excellent provision of care and looking at opportunities at scale optimising existing systems and presenting new solutions. The post holder will have extensive EMIS knowledge and be able to deliver supportive interventions to EMIS users in primary and community care. The post holder will also provide EMIS training to a wide range of stakeholders.

Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islingtons extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks (PCNs). Our current range of services include the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists and a range of practice support mechanisms. IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health and the London Borough of Islington. IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs four Islington GP practices, one on a GMS contract, two on APMS contracts and one caretaking contracts