Primary Care Network Administrator

The PCN Administrator will provide essential administrative support to facilitate the efficient functioning of Primary Care Networks (PCNs). Collaborating with Clinical Directors and the PCN team, this role serves as the primary contact for PCN communications, managing emails, phone calls, and inquiries. Responsibilities include organizing meetings, preparing agendas, taking minutes, and managing action logs to aid team coordination.

Strong organizational skills are vital for maintaining databases, tracking key information, and contributing to effective information management. The role holder will also work with internal and external teams to implement key PCN projects and ensure timely and accurate data collection and sharing. This position is critical for the smooth operation and overall performance of the PCN., 1.Provide primary administrative support to Primary Care Networks, collaborating with the Clinical Director and PCN team to ensure efficient operations; Serving as the first point of contact for PCN-related emails and calls.

2.Organize meetings, including agenda preparation, action log maintenance, and minute-taking/distribution.

3.Compile monthly ARRS financial claims, coordinating with internal and external teams.

4.Support recruitment and onboarding of new PCN employees alongside practice staff and the People team.

5.Collaborate with team members to implement governance and contract arrangements, keeping accurate records and scheduling reviews.

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.

Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.

Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

About the Practice/Department/Team

Lakeside Healthcare lead four Primary Care Networks. This role is based within our central team in Corby.

Since the inception of Primary Care Networks in 2019, we have witnessed remarkable growth and success stories within our PCNs, particularly in personalised care, pharmacy services, and the diverse clinical staff meeting the unique needs of our patients.

The role of PCNs in primary care and integrated neighbourhood healthcare is continually expanding, to adapt to this growth and align with the evolving landscape, we are expanding our teams to ensure we have the capacity to support our PCNs in delivering effective services for our patients, in partnership with our practices.