Primary Care Network General Practice Assistant (GPA)

The post holder will be employed by Greenwich Health the GP Federation in Greenwich. Greenwich has 7 primary care networks (PCNS) with list sizes of between 30-80,000 patients. The Post holder will work for Riverview Health PCN, a grouping of 5 practices., Main duties will include:

Arrange for laboratory tests i.e. bloods, specialist referrals, and/or diagnostic procedures as requested by clinicians

Signpost patients to relevant services according to their health needs

Support vulnerable patients communicating with healthcare providers

Liaise with ancillary departments and other care providers when needed for appointments, procedures, treatment plans, clinical letters/ drug information/ results

Chase letters and results

Be the point of contact to between the Practice and other healthcare providers and raise queries as requested by the clinician

Provide general administrative support to the clinical team

Coordinate schedules and treatment with other allied professionals including treatment scheduling, record coordination with consultants and treatment plans

Social outreach assist with enquiries around homeless initiatives, food banks, domestic violence programmes, AGE UK for vulnerable patients

Be involved in QOF and other quality initiatives

Training registrars ( trainee doctors) on eRS system

Forward on referrals letters created by clinicians to the relevant departments

Chase hospital prescription queries

Produce encounter reports as required

Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all of our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.

Why work for Greenwich Health?

- We are local organisation owned by our local GP Practices we care what happens in Greenwich and want to make a difference to our patients and our partners.

We offer competitive remuneration as well as other benefits including:

o Occupational sickness pay entitlement

o Counselling services

o Electric Vehicle Salary Sacrifice Scheme

o Cycle to Work Scheme

o Private Healthcare Membership - Benenden Healthcare

- We have a track record for developing individuals in their careers

- Through our partnerships in our local healthcare environment, we can develop shared posts for example, with the hospital trust and our GP practices.

-You will have ongoing support and mentorship.

- We have developed a working culture which harnesses openness and togetherness which has resulted in high staff retention rates.