Primary Care Network Project Assistant

We are looking for a dynamic and motivated Administrative Support Coordinator to join our team and make a real impact within the Abbey Health Primary Care Network (PCN). In this vital role, you will be at the heart of delivering a comprehensive, professional, and responsive administrative service that supports care coordination and PCN responsibilities across the Abbey Health PCN footprint.

Youll work closely with our PCN Operations Manager and Strategic Manager, providing essential day-to-day support to drive current and future workstreams. Youll also collaborate with senior leaders, including the PCN Deputy Clinical Director and Clinical Director, ensuring the smooth running of operations and contributing to our mission of delivering high-quality care to the community., As an Administrative Support Coordinator, you will play a vital role in ensuring the efficient operation of the Abbey Health PCN. Your responsibilities will include collecting and analysing data from EMIS to produce reports, responding to telephone and email enquiries with professionalism and initiative, and providing essential administrative support for PCN-related meetings, including minute-taking, agenda preparation, and coordination.

You will support various projects and ensure services comply with established specifications, promptly raising any issues with senior staff. Day-to-day tasks include maintaining electronic and physical records in line with information governance standards, general administrative duties, and assisting with staff training, recruitment, and induction processes.

Your role will also involve conducting audits, handling enquiries with confidence, and providing regular updates to the management team. Youll organise and manage events such as PCN Away Days, training sessions, and meetings, maintaining clear and effective communication with practices and colleagues across the network.

This is an exciting opportunity to contribute to the delivery of high-quality healthcare services by providing exceptional administrative and operational support in a fast-paced and collaborative environment.

This role offers the chance to thrive in a fast-paced environment where your ability to take initiative, manage multiple tasks, and adapt to evolving priorities will be highly valued. If youre passionate about healthcare, enjoy problem-solving, and want to be part of a forward-thinking team thats making a difference, wed love to hear from you!

Abbey Health Primary Care Network believes in excellent care at the heart of the community. It comprises of 2 practices, The Maltings Surgery in St Albans, and Summerfield Health Centre in London Colney. Our vision is to forge a strong relationship between our multidisciplinary teams and the wider community to optimise the health and well-being of the population.

The Maltings Surgery is located in the centre of the city of St Albans with a growing population of approximately 18,600 patients. It is a progressive practice whose ethos focuses around three aims: staff and patient wellbeing, managing our workload safely and practice sustainability. We encourage personal development and a culture of support including mentoring and supervision. Our values are important to us and are embedded in everything we do for both our staff and our patients. Four pillars underpin our values: teamwork, respect, quality and community.

Summerfield Health Centre is located in London Colney, one of the biggest villages in Britain with a population of nearly 10,000 residents. London Colney has a lively and cosmopolitan community. Summerfield Health Centre has recently moved into a new, fit for purpose, health centre that creates a hub of community services. The surgery pledge that we promise to listen, to respond and treat our patients equally and with respect by providing an accessible professional service.