Primary Care Partnership Manager | NHS Shropshire, Telford and Wrekin Integrated Care Board

This is an exciting opportunity to join our compassionate, inclusive, and values-driven organisation at a time of significant change and opportunity. As a key member of the Primary Care Team you will have the opportunity to be involved in high profile programmes of work, working closely with our Primary Care colleagues with a central focus to improve outcomes for the population that we serve.

NHS Shropshire, Telford and Wrekin is going through a period of change as an organisation to ensure that we are fit for purpose and able to respond to the local challenges. As a support officer, you will engage with colleagues to create a workplace where everyone's unique perspectives and talents are celebrated, and where compassion guides our actions every step of the way.

If you're passionate about making a difference to local people, working in partnership to drive change and want to be part of a team that truly cares, apply now, and join us in shaping a health and care system that we can all be proud of.

Interviews for this role are scheduled for week commencing 7th October 2024 and will be held face to face in Wellington Civic Centre, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX., · The postholder will take the lead management role as the Primary Care Partnership Lead in the PCNs and/or places across Shropshire, Telford and Wrekin.

· The postholder will work closely with the practices, Primary Care Networks (PCN) and - GP leaders to support their needs engaging them on wider and local commissioning and development of new care models.

· The postholder will support the development of Primary Care Networks working closely with the PCN clinical directors.

· The postholder will work in partnership at place or locality with other providers and professionals

including a wide range of stakeholders and the public.

· The postholder will work to develop place-based delivery and links with Integrated Care Partnership

(ICP).

· The postholder will ensure patients and service users across the localities are engaged and

communicated with in relation to primary care services.

· The postholder will ensure full clinical engagement is used to maximise service redesign opportunities regardless of organisational boundaries.

· The postholder will support the development of ICB corporate plans (QIPP, operational and

commissioning intentions) for the relevant area of responsibility.

· The postholder will be the main contact and management lead for the PCNs and practices, and to be the organiser and facilitator for various meetings, working with the wider Primary Care Team.

• The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to: · Internal ICB staff including managers, colleagues, and senior management as appropriate


• · National and regional colleagues at NHS England


• · ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaboratives


• · Non-NHS organisations


• · Members of the public and service users as appropriate


• · Matrix work across all other teams to address interdependencies and ensure alignment of mutual objectives.


• · External consultancy, as required.


• · To operate effectively in a flexible and demanding environment and proactively engage with NHS staff, General Practitioners and a range of other clinical and non-clinical personnel working on a variety of projects.


• · To provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting - such relationships will include local authority colleagues, clinicians and members of the public.


• · To deal with potentially difficult/antagonistic situations, utilising diplomacy and negotiation skills.


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• · To be the partnership manager for the locality and respond to necessary internal and external requests relating to the area.


• To work with colleagues across the ICB to ensure that there is effective collaborative working onstrategy development and service redesign with key partners, including patient & public representative groups.


• o To be the Primary Care Partnership lead, have expert up to date, evidence-based knowledge across various disciplines and functions and sound knowledge of associated and related areas.


• · To understand and utilise the tools and techniques of change management within and acrossorganisations and professions.


• · To plan, negotiate and agree allocation of the necessary resources to ensure projects can be delivered.


• · To manage allocated financial resources.


• · To support the development of strategies to transform health and social care for the region including:reducing health inequalities, increasing preventative care and the availability of services in the mostappropriate setting.


• · To work with the PCN Clinical Directors, Executives and Heads of departments to develop strategies.


• · To be responsible for the delivery of the Primary Care Strategy as it relates to practices within thelocality.


• · To be responsible for supporting PCN development in the locality.


• · To take the lead on specific areas of the Primary Care Strategy and to assist with future strategicdevelopments.


• · To lead on specific project areas across the wider localities where the need is across the county as a place.


• · To support the development of ICB corporate plans (QIPP, operational and commissioning intentions) for the relevant area of responsibility.


• · To be responsible for the implementation of agreed plans, monitoring progress, identifying and taking appropriate action to ensure the programme progresses.


• · To establish and maintain project monitoring and control mechanisms which enable projects to besuccessfully delivered in a work environment that is subject to frequent change.


• · To design and audit projects to inform progress/success of the programmes.


• · To utilise the Commissioning Support Unit's informatics services throughout all redesign activities,ensuring best use is made of available commissioning knowledge and intelligence across the healtheconomy.


• · To lead the development and implementation of communication strategies to support the work of the programme, including where the information is complex/sensitive and there may be resistance.


• · To communicate and provide regular reports to organisations executive teams on the progress andrecommendations from the programme.


• · To support opportunities for change and innovation in current providers in response to community/patient feedback and changing commissioning requirements.


• · To produce clear visual material and data for use in reports, briefings, training and meetings for internal and external presentation.


• · To draft reports to provide response/feedback from the ICB on national documents to NHS Englandand other stakeholders.