Prime Financial Services - Alternatives Account Manager - Associate

Prime Brokerage Account Management is a central part of the Prime Finance coverage team. Prime Brokerage at J.P. Morgan is very much a global business and our European team has regular interaction with their colleagues in all regions to ensure seamless coverage for Hedge Fund clients covering a broad spectrum of strategies and products.

As an Associate Prime Finance Account Management within Securities Prime Brokerage you will partner with our clients closely taking the time to understand their business, the individual or industry challenges they face and use our specialist knowledge of the firm and product to provide solutions for clients. You will lead regular review meetings both formal and informal, taking every opportunity to secure feedback and constantly evolve our offering, increase efficiency and optimize the service model.

Job responsibilities

• Partner with Client and key internal stakeholders grow, optimize and protect the business revenue through creativity, proactivity and sustained Client focus;


• Build an understanding of the client's organizational structure, needs and strategy; use that knowledge to ensure effective representation of their business and develop a long term partnership;


• Build a reputation as a trusted advisor with the client and ensure adequate exposure to PB management and firm relationship managers;


• Monitor client and firm performance metrics to ensure high delivery of service is consistently maintained;


• Expert on the internal workings of Prime Brokerage and key support team capabilities;


• Educate Clients on our PB platform, secure feedback and work with Product development to enhance our offering;


• Ensure first class service delivery via formal Prime Brokerage reviews in partnership with Sales, Equity Finance and Middle Office;


• Escalation for PB Middle Office and Markets where PB is the Primary relationship;


• Demonstrate awareness of key industry regulatory challenges and be able to discuss market themes and impacts;


• Work with internal partners to maintain/develop robust controls, ensure client operational risk is managed and the escalation process is adhered to.
  
  Exceptional Client Service, customer focused with ability to represent the firm and build long standing client relationships;


• Operational Excellence - Exemplify high standards of performance, ability to execute with skill, urgency and discipline; strive for the best internal governance and controls;


• Thrive in the Team Environment, focus on been part of a team whilst still been a strong individual contributor;


• Self-Starter, naturally proactive continually look to expand knowledge of the firm, self generate challenging objectives and leverage their own skill set to realize these goals;


• Strong relationship building, management and influencing skills;


• Confident at representing business and presenting the firm to clients;


• Strong education background;


• Industry experience with a demonstrable track record of delivery with a strong client focus;


• Understanding of EMEA markets and products (JPM specific + external).


• Good understanding of synthetics, cash products, derivatives.
  
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.