Prison Custody Officer (PCO) - HMP Forest Bank

As a Prison Custody Officer , you'll stand at the forefront of ensuring safety and order within our facilities. This isn't merely a job; it's an opportunity to become an integral part of a team devoted to rehabilitation, security, and community welfare. Working as a Prison Custody Officer demands resilience, patience, and a strong sense of duty. It's not a role for the faint-hearted. You'll encounter individuals from diverse backgrounds, many of whom are facing significant challenges and grappling with the consequences of their actions. You'll encounter individuals from diverse backgrounds, many of whom are facing significant challenges and grappling with the consequences of their actions. Your days will be filled with moments of tension, unpredictability, and occasional conflict. No previous experience required , our comprehensive 8 week training program which is carried out locally, will swiftly bring you up to speed and furnish you with the necessary tools to excel in your role. From shadowing seasoned colleagues to mastering conflict resolution techniques, you'll be fully equipped for the challenges ahead.

• Good listener, sensitive, and able to maintain professionalism.
• Reliable, punctual, and committed to setting high standards.
• Conducts themselves in a respectful and fair manor.
• High attention to detail and good observation tactics.
• Good interpersonal skills, including assertiveness and self-motivation.
• Capable of working independently or as part of a team, delivering high-quality work without constant supervision.
• Applicants for this position must possess excellent verbal and written English communication skills.
• Applicants must be 18 years of age or older to apply for this position.
  
  Through daily interactions you'll establish rapport with prisoners and witness their progression. It's also about your appetite for learning and your aspirations for career advancement.
Whether you hail from the Armed Forces, Social Care, Support Work, Teaching, Retail, or elsewhere, if you seek a career with transformative potential, explore opportunities with Sodexo. Join us in making a tangible difference in the lives of others while forging a path towards personal and professional fulfilment., At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.


• Starting salary of £30,, with annual increases over initial 5 years' service.
• Training will start January 2025 and is fully paid.
• Optional overtime (subject to availability)
• Free meals (if applicable) and parking.
• Access to our on-site gym and subsidised gym membership.
• Comprehensive paid training and progression opportunities.
• Life assurance.
• BUPA healthcare.
• Pension schemes and much more!
Please see benefits guide attached which outlines all of Sodexo's excellent benefits!