Prison Offender Manager

Unit at our new state of the art Category C prison, HMP Fosse Way. The role of a Prison Offender Manager (POM) based within the Offender Management Unit (OMU) is to work as part of a team, and hold the responsibility for the management and assessment of low and medium risk offenders and manage their custodial sentence in preparation for their release. The successful candidate will be required to carry out the following responsibilities, Responsibilities:

• To undertake the full range of offender management tasks with low to medium risk cases.
• Support to probation officers in the case management of high risk prisoners will be given
when required.
• As Prison Offender Manager, you will be involved in all relevant processes in the prison such
as ACCT and violence reduction/anti-bullying for those within your case load.
• Interview prisoners within prescribed timescales of their arrival. Set and review targets with
prisoners and update case management notes on PNOMIS or relevant IT systems.
• Use the Offender Assessment System (OASys) to identify risks and manage offenders
appropriately.
• Obtain further information if required from outside agencies to complete a comprehensive
OASys report.
• Lead the sentence planning meeting in order to prepare and review plans to ensure they are
appropriate to the individual.
• Coordinate the activities within the sentence plan through liaison with prisoners and other
departments and agencies, including gathering and exchanging information and understanding/investigating conflicting opinions on prisoner progress.
• Encourage and support prisoner to participate in education, interventions and workshops as
defined within the sentence plan and resettlement pathways.
• To provide professional advice and assessment, including written reports to criminal justice
agencies and partner organisations.
• Liaise with the Community Offender Managers regarding Release on Temporary Licence
(ROTL) and Home Detention Curfew (HDC). Make recommendations to the Governor on suitability for early release. Inform relevant agencies of release dates and address of prisoners considered a risk on release. Serco Business
• Support Community Offender Managers with the delivery of plans to enable recalled
prisoners to be re-released.
• Complete all paperwork for the cases, including lifer and ISP specific paperwork in line with
relevant policies, standards and set timescales.
• Highlight any prisoner who gives significant concerns by their behaviour to the Heads of
Offender Management or Orderly Officer. Concerns may be for a variety of issues, for example, any prisoner who has presented in the past risk of suicide or self harm, or if there are any outstanding concerns with regards to victims or further offences and racial harassment.
• Contribute to and attend Multi-Agency Public Protection Arrangements (MAPPA) Boards and
work with all relevant external agencies to protect the public when releasing prisoners under MAPPA. Also appropriate liaison with PPU department.
• Liaise with the Foreign National Department or UK Border Agency regarding foreign national
prisoners, as appropriate.
• Instigate public protection child contact checks and share relevant safeguarding information
with authorities.
• To work collaboratively with colleagues and maintain effective team relationships, in
particular with Key Workers and Probation Officers.


• GCSEs - Maths, English Grade C or above
• Good IT literacy - Systems, Excel, Word
• A strong communicator, with the ability to get messages across effectively both verbally and
in writing
• Collaborative team worker
• Solid organisational skills, with the ability to coordinate workload based on deadlines
• Sound ethical and professional standards
• Confident and credible, with strong communication skills
• Can demonstrate ability/experience in working within a busy environment.
• Must be able to multi-task varied and demanding workloads.
• At all times maintain professional boundaries and adhere to the Serco Code of Conduct and
local policies and procedures.

Why Serco
• Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in
the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives.
• A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to