Private Sector Liaison Officer

The Private Sector Liaison Officer is an exciting role, working as part of successful and highly driven Housing team, supporting families into long term housing. The post holder will work with households who have approached the council as homeless to secure longer term housing in the private rented sector.

This is a fantastic opportunity to help prevent homelessness and this role forms part of our commitment to support everyone in housing need.

The successful candidate will have a customer facing background, and be excellent at communicating in writing, face to face and on the phone. Knowledge of relevant legislation within Housing and Homelessness is essential for this role, as is knowledge of housing issues relating to homelessness and the services and benefits available to applicants. You should be experienced in using Microsoft Office and be confident in grasping specialised computer packages quickly.

The job will involve actively engaging with private sector landlords, sourcing properties and providing support and guidance to landlords and tenants. Providing a competitive, professional service will be key to the success of the team.

A commitment to helping vulnerable individuals and good communication skills to build a rapport with landlords, individuals and partners is essential. Working in homelessness can be challenging but highly rewarding.

The post is offered on a full time, permanent basis (36 hours per week).

Benefits include 26 - 31 days annual leave (depending on the length of Local Government Service) plus one floating day per annum, local government pension scheme, flexible working hours (including the opportunity to take up to 2 days flexi leave per month), free car parking, free gym membership, free yoga classes, cycle scheme, free Beryl Bike scheme, and season ticket loans.

The Council operates a hybrid working system where employees may work two days per week from home.