Process Improvement Analyst

Come and make a difference at Karbon as a Process Improvement Analyst, The Process Improvement Analyst will focus on partnering with teams across the business to ensure our operations are effective and efficient and deliver the best possible customer experience. Working with operational leads you will support them to continuously improve our services and processes and will seek to improve our key KPIs. You will help us document and monitor our key processes., The successful candidate will work in our Project and Business Improvement team led by the Project and Business Improvement Manager: Lesley Keith.

An exciting opportunity has arisen within our Business Development, Communications and Change Team. We are looking to appoint a suitably qualified and experienced individual to undertake the post of Process Improvement Analyst. This is a new post, and the successful candidate will be part of a team of three Project and Business Improvement people, working to support the organisation and its subsidiary companies to assist with continuous improvement, change management and successful project delivery., We are looking for a people person with a lot of experience in this kind of role, and someone who will help us bring in best practice. This is a new post and so you will have the ability to shape how we implement process improvement here at Karbon. You will be a strong communicator and collaborator with solid experience of working as a Process Improvement Analyst or similar roles in service and continuous improvement, with recognised qualifications in lean six sigma, service design, process analysis or similar.

It's important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

• Process Improvement Analyst - permanent role
• Salary is £43,785 per annum
• Location: Based at either our Gosforth (NE12 8EG) or Stanley (DH9 7YE) office
• This is a hybrid role with a mix of homeworking and office-based working. We expect the role will require a good amount of office-based work to facilitate workshops, collaboration, and relationship building
• Travel across our office locations in the North will be required
• This post is a full-time post, 37 Hours per week but we are open to applications for reduced hours/part time, no less than 4 days per week.
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they're applying for. The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Enjoy great benefits We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years' service, birthday leave, occupational pension, and a health cash plan, with the option of a flexible pot towards enhanced benefits.