Process Optimisation Manager

This is an exciting time of growth for us, and we are hiring a Process Optimisation Manager to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people. Reporting to the Head of Operational Excellence, you ll facilitate cross-functional team in analysing processes, identifying inefficiencies and developing solutions, using Lean Six Sigma principles and tools to drive improvements. You will also: - Conduct root cause analysis to identify areas for improvement, integrate initiatives with risk management strategies and analyse data to measure the effectiveness of implemented changes. - Develop and implement strategies to ensure the smooth adoption of new processes and minimise disruption during transition. - Redesign processes, proposing and implementing solutions that align with business goals and customer needs. - Evaluate automation opportunities, leveraging technology solutions to streamline processes and monitoring the effectiveness of any tools. - Drive a culture of continuous improvement, encouraging individuals to spot trends and improvements. - Work collaboratively with the wider Operational Excellence and Customer and Partner experience teams., All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

If you re an individual who thrives in a fast-paced environment, are able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience. To be successful as our Process Optimisation Manager you will already have experience in process optimisation, operations or business management, with a proven track record of successfully implementing Lean Six Sigma projects. - You ll be familiar with Total Quality Management process evaluation techniques. - You re able to work collaboratively and manage cross functional project teams. - You have effective project management skills and experience in leading process optimisation projects. - You can work effectively at all levels, adapting your communication style to your audience. - You are able to analyse data and draw insights from it. It would be ideal if you hold a Six Sigma certification.

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing.

You re strategic, analytical and have an eye for detail in processes, identifying inefficiencies and facilitating the development of solutions. You have a track record of achieving measurable results through implementing Lean Six Sigma. It s an exciting time to join us and bring your expertise as we enhance our digital offerings, continue growing and continue to develop within existing and new markets.

• Competitive salary of between £60,000 to £70,000 per annum dependent on experience
• A workplace pension scheme
• Hybrid working, with collaborative days in our Leatherhead office
• 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
• Private health and dental cover
• Support and investment in your personal development
• 24/7 access to Employee Assistance Programme and Mental Health First Aiders