Procurement Centre of Excellence Manager Procurement Centre of Excellence Manager

At The Crown Estate, we're committed to building process excellence into our procurement function. As the Procurement Centre of Excellence Manager, you'll lead and drive operational excellence, continuous improvement, and innovation across our Source to Pay (S2P) processes. Your role is pivotal in supporting our procurement transformation program, enhancing user experience, and delivering better value., Operational Excellence and Continuous Improvement:

• Lead operational excellence and continuous improvement programs, fostering a culture of innovation and efficiency enhancement across the business.


• Support the transformation program, embedding new ways of working.


• Collaborate with category managers to gather supply market intelligence for category strategies and supplier relationship management.


Capability Development:

• Develop and manage training programs, policies, and guides to drive user adoption across S2P processes.


• Facilitate training administration and onboarding for new employees.


• Own team capability building and skills assessment processes.


Team Leadership:

• Lead, coach, and develop the buying team, fostering trusted advisor status.


• Collaborate with the Category Managers and Leads to develop a supplier relationship management process.


Data and Analytics:

• Drive data analytics activities, ensuring compliance with contracts and category management.


• Maintain data accuracy and reporting, including tracking value delivered and pipeline.


• Manage supplier performance KPI tracking and escalation processes., We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday.


• Flexible working

We value work-life balance highly, therefore we have flexible & hybrid working policies.

• Market leading family friendly policies

We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life.

Workplace, Culture & Diversity

It's our ambition to be an inclusive organisation that reflects our society, one where all feel welcome, able to be themselves and belong.

A workplace where you're empowered to be yourself, diverse thinking is encouraged, and a place where you can realise your potential.
Finance · The Crown Estate, 1 St James Market · Hybrid Remote


• Proven experience in driving operational excellence, continuous improvement, and process optimisation.


• Deep understanding of downstream (P2P) processes and ways to improve KPIs.


• Proficient data analytical skills (ideally advanced Excel capability and Power BI).


• Previous experience supporting S2P tool implementation and ongoing adoption.


• Good grasp of category management and leading practice sourcing processes and governance.


• Exposure to supplier relationship management is advantageous.


Key Capabilities:

• Driving Change


• Capability Development


• Training Facilitation


• Category Management