Product Assistant

The Product Management Assistant isn't just a supporting role; they are a vital force within our team. They challenge conventions with fresh perspectives and play a key role in shaping the future of our products. Their contribution goes beyond assistance-it's about reimagining how we develop, refine, and deliver solutions that truly matter. They work seamlessly across teams, supporting the entire product lifecycle. By deeply understanding the needs of users-whether ostomates or healthcare professionals-they ensure every product goes beyond functionality to deliver real impact. Acting as the voice of the user, they ensure each decision is driven by empathy, purpose, and a focus on meaningful outcomes. The Product Management Assistant is a key driver of progress, playing an integral role in both new product launches and the ongoing success of our existing portfolio. With a focus on NPD (New Product Development) and CI (Continuous Improvement), they ensure that our products not only meet expectations but exceed them, continuously enhancing both new and existing offerings in the market. KEY ACTIVITIES Product Management

• Manage and update product codes within internal systems, ensuring accuracy and consistency.
• Maintain and oversee product catalogues, keeping information on specifications, sizes, and prices up to date and precise.
• Collaborate with cross-functional teams, including Product Development, Regulatory Affairs, and Marketing, to ensure compliance with industry standards and regulatory requirements.
• Provide comprehensive administrative support to Product Managers, including preparing documentation, coordinating tasks, and managing communications effectively.
• Provide assistance in preparing and completing tender-related documentation.
• Support activities aimed at streamlining and optimising our product portfolio.
Product Development Support
• Provide support for projects progressing through the New Product Development (NPD) process, ensuring a seamless transition from concept to launch.
• Maintain and organise trial-related paperwork, ensuring accurate and accessible documentation of trial timeline, recruitment plan, and outcomes.
• Manage the administrative tasks associated with product registration, including compiling required data and liaising with relevant stakeholders.
• Collaborate with cross-functional teams to ensure all technical and product-related information is accurate, up-to-date, and aligned with launch objectives.
Data Analysis & Market Research
• Monitor the market and track competitor launches to stay informed of evolving dynamics and ensure we remain agile in response to changes.
• Assist in collecting and analysing customer feedback to support our data-driven culture.
Documentation and Training
• Assist in the development and maintenance of product documentation, artwork approvals, instructions for use, and marketing materials.
• Provide training and support to internal teams on product features and benefits.
• Help organise and facilitate training sessions for internal and external stakeholders.
Other
• To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy.
• To adhere to the company's Quality policy and Environmental policy
• To undertake other duties as may be reasonably required.
  
  Willingness to learn new skills and take on new responsibilities as needed Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
• Proficiency in Microsoft Office Suite.
• Detail-oriented with a commitment to accuracy and data integrity.
• Ability to work collaboratively in a team environment and build positive relationships with colleagues and external partners.
• Ability to adjust to shifting priorities and changing requirements in a dynamic environment.
Desirable
• Qualified to Bachelor's degree level, ideally with a sandwich year in Industry.
• Knowledge of regulatory requirements and quality standards relevant to medical devices and healthcare products., Customer Focus
Building strong customer relationships and delivering customer-centric solutions. Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates Building partnerships and working collaboratively with others to meet shared objectives. Values Differences Recognising the value that different perspectives and cultures bring to an organisation. Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Demonstrates Self-Awareness Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Nimble Learning Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Being Resilient Rebounding from setbacks and adversity when facing difficult situations.

At Eakin Healthcare we put our patient at the heart of everything we do. Fifty years ago, it all started with one man's mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal. Fast forward to today, and we're still keeping it in the family. We've grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We're making a difference in three therapeutic areas:
• Ostomy
• Respiratory
• Surgical
We're proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg. We're good at what we do - come and join us and you can benefit from:
• Blended Working
• Bonus
• 25 days holiday plus bank holidays (rising to 28)
• Option to buy holiday days
• Wellbeing Programme
• Health Cash Plan
• Pension
• Life Assurance
• Enhanced Maternity/Paternity
• Cycle to Work Scheme
• Referral Scheme
• Long Service Awards
• Free Parking