Product Manager Omnichannel (m / f / d) in London | XING Jobs

Salary Not Specified

IU Internationale Hochschule, City of Westminster

Full time
Permanent
Onsite working

Posted today, 1 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 938c12eaac7a4cb6aff20df4a040dd7d

IU Internationale Hochschule

Full Job Description

Leverage Twilio to create a personalised omnichannel experience, driving business results, optimizing workflows, and enhancing profitability.
Act as the primary liaison between stakeholders and the engineering team, ensuring clear communication of business needs and technical solutions.
Own and prioritize the Twilio product backlog, aligning it with business value, ROI, and strategy.
Define user stories, acceptance criteria, and lead agile ceremonies like sprint planning and reviews.
Collaborate with Twilio engineers to develop new features and integrations based on feedback and business needs.
Monitor platform health, ensuring adherence to best practices and identifying opportunities for improvement.
Conduct user training and create documentation to support adoption.
Stay updated on Twilio's new features, assessing their impact for potential implementation.

Bachelor's degree in Computer Science, Business Administration, or related field.
3+ years of experience as a Twilio Product Manager/Owner.
Strong understanding of omnichannel products and the Twilio ecosystem; relevant certifications are a plus.
Excellent stakeholder management, translating business requirements into technical solutions with data-driven and user-centered approaches.
Agile/Scrum certification or significant experience in agile teams.
Strong problem-solving skills focused on user-centered solutions.
Excellent communication, presentation skills, and fluency in English.
Ability to work independently and in fast-paced teams.

IU Group is Europe's largest Edtech player and with over 130,000 students the largest German university enrolled at the largest subsidiary of IU - the International University of Applied Sciences. We are a pioneer in delivering high-quality education, leveraging technology and innovation to meet the changing needs of students, and maximizing student outcomes.
Work from wherever you want …: Modern tools and video meetings make it possible: with IU, the boundaries between here and there blur. You want to work from abroad for a while? No problem thanks to our WorkFlex benefits.
… and flexible time: It's your job: We trust you and give you the greatest possible freedom to organize yourself.
You have the choice: You are free to choose your equipment, because everyone has its own preferences when it comes to hardware.
Take your knowledge to a new level: Where if not with us? Enjoy free access to all our e-learning platforms. In addition, we will finance you a complete technology course of your choice.
Get a good rest: we push ourselves every day to go above and beyond. But we also take the time to recharge our batteries: with 30 days of annual vacation for all employees and an additional day off on your birthday! Need more time off? How about a sabbatical?
Reach your destination sustainably: Germanys 9 euro ticket is history, we got the DeutschlandTicket for 7 €. You prefer to travel by bike? Then a Jobrad (bike leasing) might be the right choice. We offer many environmentally conscious options to be mobile both professionally and privately.