Product and Network Expansion, Director

This is a senior client facing role interacting with Banks, Acquirers, PSPs, Processors & Merchants with direct impact on MMS Revenue. The role holder will play a critical role in the development of this rapidly growing business. Working as part of growing team with a start-up culture, and supported by strong strategy, global product and technical teams, he/she will be responsible for engaging issuers and key clients to identify, define, and initiate execution of real-time payment technical solutions - keeping in mind evolving market, client and consumer needs and with the objective of driving significant future market growth for Visa.

The role has direct responsibility for enabling clients and expanding the MMS in Europe. The role holder must possess a unique combination of strategic thinking, technical skill, leadership and a deep understanding of payments, mobile technology, processing, banking systems, consumer behavior and Visa's business.

What we expect you to do, day to day

• Own the MMS Product Backlog in Europe and ensure is visible, transparent, and clear to all, including dependencies and priorities based on the overall strategy.


• Work with clients and markets to develop and evolve innovative solutions across all MMS capabilities.


• Responsible to develop new use cases, new verticals for MMS in Europe


• Drives Rule changes, NBIAs, regulation-based product optimisation and product changes


• Responsible for expanding MMS capabilities in Europe (Visa Direct, VXBS, B2BConnect)


• Support clients with general requirements and business considerations for MMS programs


• Ensure continuous improvement across the product (or Network Integration) portfolio to support revenue targets and forecasted profits with a focus on client and customer experience


• Lead and/or participate in meetings and conference calls associated with Visa Direct projects and initiatives - including internal and/or external clients


• Provide training and support to internal and external stakeholders, as applicable


• Define and monitor product metrics: volumes, data quality, etc


• Define detailed business requirements, product specifications and enhancements specific to European Clients


• Engage core ecosystem functions to support various implementations or deployments for clients (Global MMS teams, Client Services, Visa Rules, Risk, Compliance, Legal, Finance and Technology teams)


• Occasionally leading priority programmes that are required to help create capacity
  
  At Visa we are passionate to offer our employees compelling career growth opportunities. For this role the key skills required are:


• Prior experience in product, commercial or solution management for the banks and/or card schemes, running large change programs at scale


• Ability to comprehend and translate complex technical issues and apply to business solutions


• Demonstrate ability to articulate complex technical terms or processes into business language


• Excellent verbal, written, presentation and interpersonal skills are required


• Excellent time management, organization, and planning skills are essential


• Able to set priorities, influence others, and manage customer expectations - with high customer focus


• Demonstrate success in customer relationship management


• Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines


• Working knowledge of client business drivers as it relates to their operations and processing services


• Ability to work creatively with strong problem-solving skills and ability to manage multiple priorities and demands


• Strong understanding and experience of electronic payments, transaction processing networks, issuer processing, etc., Senior level relevant experience in Customer Support, Business, Finance, Product, Computer Science, or Information Technology


• Proficiency using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, Dynamics, etc.)
  
  Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.