Professional Qualifications Manager

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Professional Qualifications Team (PQT) have a distinct role dealing with the strategic management of the trainee professional qualification journey. Whilst the team manage a range of professional qualifications, Level 7 Apprenticeships, ACA and ICAS qualifications and the exams of the tax professional bodies are the routes most commonly followed by our people. The PQ Manager will support the Professional Qualification Senior Managers and team to achieve the firm's qualification and apprenticeship strategy. This will include the annual planning and review of Early in Careers programmes helping to ensure they are fit for purpose. Operational excellence is a key driver and the PQ manager will be responsible for gathering feedback and improving quality of delivery. This is an opportunity for a motivated and stakeholder focused individual to significantly contribute to the success of the professional qualifications team. The duties (set out below) reflect the current requirements for the role and are subject to change in response to business needs. Responsibilities

• Work with stakeholders to build relationships and establish yourself as a subject matter expert on PQ related matters.
• Manage a team of advisors for your allocation of qualifications driving the operational excellence agenda in their day-to-day activity.
• Seek out areas for improvement in operational activity and take the lead in driving through operational change.
• Manage operational relationships with the relevant Institutes and Training Providers for your allocation of qualifications including monitoring SLAs and driving through continuous improvement initiatives.
• Performance manage a small group of advisors helping them fulfil their potential and develop their careers.
• Support the continuous improvement of data management and analytics, utilising meaningful MI to drive decision making.
• Support the PQ Senior Managers with projects to achieve the professional qualification strategy.
  
  Previous experience of working in a professional services environment or similar organisation desirable.
• Understanding of professional qualifications and apprenticeship programmes essential.
• Experience of managing teams, demonstrating ability to drive operational efficiencies and develop individuals in their roles.
• Proactive can-do attitude, able to be resilient in challenging times.
• Strong stakeholder engagement and experience in collaborative working with both peers and those in leadership.
• Strong communication skills, demonstrating clear ability to influence and have impact.
• Ability to manage external vendors, experience of managing SLA's and continuous improvement initiatives desirable.
You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions., At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.