Program Management Advisory and Execution Senior Team Lead SVP (Hybrid)

The Program Management Advisory and Execution team (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects.We act as partners to interject project management discipline to work efforts. The team works across silos and moves from topic to topic while continuing to maintain and follow program management rules of governance.The PMAE is an organization consisting of over 70 project management professionals, each with a very robust and diverse background. The work will vary across engagements, but generally will range from regulatory compliance to risk management, to the integration of technology into the business process.PMAE is not a technology-centric project management office, it's work is more focused on the integration of the technology projects and production into cross-functional business initiatives as part of a larger body of work.

This is a highly matrixed organization where your primary manager will not be providing daily oversight of your actions and project management skills.You will be expected to operate independently, while interacting with your clients and stakeholders on a day-to-day basis.As initiatives, programs and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain.If you like solving new, challenging, and complex problems, while continually learning new parts of the business and growing your network - this is the perfect role for you. To really stand out and make us fit for the future in a constantly changing world/environment, each one of us at PMAE needs to be a purpose-led and values driven leader at every level.

This is a mid to senior levelprogram manager role that is expected to lead large complex initiatives while capable of providing hands-on assistance; act as a bridge between the day-to-day supervision and the broader engagement level management; MD-level interaction on a regular basis. Serve as a point of escalation for PMs and APMs and day-today point of contact for senior client stakeholders. You will play a key role in the definition, governance setup, and implementation of critical initiatives in support of Citi strategy.This role can vary based on program ranging from being responsible for the development of strategic plans, coordination of execution down to the tactical execution of program management. The program manager will serve as a partner to all stakeholders and form connections across Citi, facilitating cooperation and bringing people together across multiple and internal entities. You may mentor and coach project team members (3-5 direct reports) to
elicit their best performance, drive accountability and build out their skills.

Responsibilities:

• Establish and execute governance aligned to PM Taxonomy for your assigned work efforts; continually adapts governance based on evolving program requirements.


• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


• Identifies stakeholders and key organizations and build and manage relationships.


• Directs the creation of multiple programs of work and manage their alignment to business goals.


• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.


• Leads the identification and drive resolution of issues, including those outside established programs of work.


• Works with stakeholders to ensure program scope definition meets business objectives.


• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.


• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.


• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.


• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.


• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.


• (depending on size of business).Manages multiple teams


• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.


• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.


• Ensures program plans meet business needs as described in the program initiation documents.


• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.


• Ensures funding has been approved for the program.


• Ensures all areas of the program are appropriately staffed.


• Ensures program commitment from those assigning resources.


• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.


• Ensures vendor performance is monitored and actions taken if performance warrants.


• Maintains appropriate staffing requirements to meet operational needs.


• Appropriately assess risk when business decisions are made, demonstrating
  
  Significant program leadership experience


• PMP or Prince certification or willingness to attain within 1 year of employment


Education:

• Bachelor's/University degree or equivalent experience, potentially Masters degree