Program Manager, TAP

Amazon strives to be earth's best employer and set the industry standard for customer innovation and experience. We set ambitious goals and are looking for people who can develop innovative approaches to reach and exceed those goals. We are responsible for defining the solutions that will allow our business to improve performance across cost, safety, people engagement. We are looking for an outstandingly talented, analytical, driven, S&OP expert that can excel both at an operational level and at driving strategic initiatives with senior management. At an operational level, you will own the S&OP definition for short distance middle mile activities, ensuring development of a capacity feasible plan in alignment with the strategic priorities of Amazon. At strategic level, you will be responsible for driving operational improvement and change initiatives in collaboration with multiple stakeholders and in alignment with senior management. As S&OP expert, you will work on highly ambiguous and complex problems to deliver actionable results and collaborate with other teams to maximize impact. To be effective in this role, you need to work with the internal teams to define business requirements, dive deep in the details to build sophisticated models and tools that support operational decision making. The role is inherently cross-functional and the responsibilities include working across organizations. This is a role that requires to be comfortable wearing multiple hats, have entrepreneurial mindset and collaborative with different teams. If you know how to deliver results fast, have a highly innovative approach to solving problems, have analytical mindset to dive deep on issues and build pioneering solutions to challenging problems, we want to talk to you. Key job responsibilities

• Design, manage and execute capacity management processes
• Work closely with wider teams including network planning, capacity planning, ATS supply mix, operations to continuously optimize for customer experience and linehaul/shunting efficiency
• Integrate known future events and constraint management into a weekly planning process routine
• Manage operational issues with our linehaul partners, resolving operational queries in a prompt and efficient manner
• Drive regional S&OP strategic operational (e.g. process, tools, etc.) and development initiatives
• Contribute towards the quarterly strategic planning process
• Present operational and project updates to senior management
  
  EU Amazon Transportation Services (ATS) is a high-powered, dynamic team which is developing and applying innovative solutions to improve and enhance the Amazon transportation network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time. Our team is looking for an experienced Program Manager with a strong analytical background to deliver data driven solutions., A degree
- Experience owning programme strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership - Experience working with the MS Office suite (Word, Excel, Outlook), Advanced or master's degree - Project-management qualification such as PRINCE2, APM, PMI, or similar - Understanding of continuous improvement methodologies such as Six Sigma or Lean - Experience working in an operational environment or with technical teams

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