Programme Lead

FCTG is actively seeking a dynamic and seasoned program professional to provide leadership for delivery and team performance across multiple countries within the Corporate pillar of Flight Centre.
As the business embarks on the next stage of its growth, we are looking at how we standardise and deploy new technologies, processes, and capabilities globally. This will then allow our global brands to harness the culture of our people to build products and services that our customers love and recommend to others.This role will be will oversee the execution of multiple, concurrent projects, reporting and support customer & change planning as needed, for both local and global projects & programs delivering these new capabilities.
Accountabilities
1. Stakeholder Management:

• Collaborate with internal and external stakeholders to define program and project requirements, objectives, and success criteria.


• Establish and maintain strong relationships with key stakeholders, ensuring effective communication and alignment throughout the program lifecycle.

2.Program Management:

• Develop and maintain comprehensive program plans, including timelines, budgets, and resource allocations.


• Line management of regional projects and other project team resources, as needed


• Oversee the end-to-end delivery of projects within the regions, ensuring they are completed within defined scope, timelines, and budget parameters.


• Collaborate proactively with product, technology and wider business teams to identify and mitigate risks, escalating issues as necessary.


• Regularly monitor and report project progress to senior management and stakeholders.

3. Risk Management:

• Identify and assess potential risks and issues that may impact program delivery.


• Develop and implement risk mitigation strategies to ensure successful program outcomes.

4. Resource Allocation:

• Work closely with resource managers to allocate and optimize resources based on program priorities and requirements.


• Monitor resource utilization and adjust plans as needed to address changing circumstances.

5. Leadership and PMO development:

• Provide visionary leadership, mentorship, and professional development opportunities for the project teams.


• Establish clear performance metrics and goals, conducting regular reviews and providing constructive feedback.


• Contribute to the growing global PMO function and best practices, including deploying and adhering to new standards and ways of working


• Having fun and making a difference every day!
  
  The successful applicant will have a deep project and program delivery background, strong analytical skills and lateral thinking, with a hands-on approach to solving challenges and maximising opportunities to do things better. With excellent senior stakeholder management skills and ability to work across time zones, the role will deliver incredible growth opportunities and experiences.

Requirements:
Prior experience in a matrixed global role is mandatory.
10+ years in transformational change managing programs and/ or projects contributing to strategic goals.
Demonstrable, hands-on experience of:
+ Successful delivery of $500k -$5M+ projects and programs of work.
+ Project and Program ddelivery methodologies and best practices.
+ Effective communication and interpersonal abilities, including strong negotiation and conflict resolution skills.
+ Analytical mindset with a focus on continuous improvement.

+ Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
+ Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
+ Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
+ Active Hour - an hour set aside each week to spend on your well-being.
+ Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
+ Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.