Programme Manager – Next Generation Rating (NGR)

Programme Manager – Next Generation Rating (NGR) – Role Overview Step into a pivotal role at the Valuation Office Agency (VOA) during an exciting phase of transformation. As we merge two Government Major Portfolio Programmes (GMPP) into the groundbreaking NextGen Rating (NGR) programme, we're seeking a visionary leader to ensure that the Programme delivers efficiently to agreed timescales and to budget. This is an exceptional opportunity to spearhead a £240 million transformation initiative and shape the future of non-domestic rates in the UK while influencing policy at the highest levels of government. In the role of Programme Manager, you will provide expert advice to the programme, drive programme delivery and ensure that objectives are clearly defined and achieved within the agreed time, cost, and quality constraints. The role is pivotal in delivering change and transformation across the Next Generation Ratings programme via a variety of methodologies including waterfall, agile and hybrid. We are looking for an experienced delivery professional able to build and maintain a strong delivery focused team confidently able to provide direction and guidance. The role holder will have a key role in project governance and will work closely with other programme stakeholders, to ensure the agreed project outputs are delivered. The Programme Manager will be accountable to the Programme Delivery Director. As a collaborative leader, the Programme Manager will work seamlessly across multiple programme teams, engaging confidently with financial, commercial, communication and technical delivery specialists. This dynamic, fast-paced environment provides continuous learning opportunities and the chance to make a significant impact. This is a level 3 Programme Manager role. The requirements have been mapped to the Infrastructure & Projects Authority Project Delivery Competency Framework (PDCF). Please refer to the PDCF:

• 6.7775_IPA_Project Delivery Capability Framework 2021 Refresh sample pages (publishing.service.gov.uk)
Programme Manager – Next Generation Rating (NGR) – Key responsibilities + Accountable to the Programme Delivery Director for developing and leading project delivery teams to deliver agreed outcomes within time, cost, and quality constraints. + Day-to-day management of the project delivery teams, ensuring that they deliver on time, within scope and within budget. + Provide effective leadership and management controls. Set project controls and ‘stop / go’ decision points. Set appropriate delivery methodologies and manage effective transition between project phases. + Build and maintain strong delivery-focused project teams to ensure that teams are effectively communicating delivery status and resolving risks. + Own PI Planning responsibilities across all projects, developing a clear vision through the use of best practice project planning standards, tools, and processes. + Lead initiatives to improve project delivery processes, identify inefficiencies, and implement changes to enhance productivity and quality. Maintain GMPP standards of delivery and the implementation of agile best practices to ensure consistent and successful delivery. + Oversee risk and issue management, ensuring mitigations are monitored regularly and any issues resolved. + Identify skill requirements at all stages of the project, recruiting resources within budget constraints, overseeing effective deployment of resources including building the project team; delegation of roles and responsibilities; developing capability and fostering innovation. + Develop the budget and track delivery within budget. + Responsible for maintaining and enhancing good stakeholder relations through effective communications; reporting progress and issues appropriately and effectively; building and maintaining team motivation and focus and ensure conflict is effectively managed. In addition, there will be wider responsibilities to support the Programme Delivery Director, which may include: + Supporting the development of the Programme Business Case, liaising and engaging with contributors across the organisation as required., A Personal Statement (maximum 1000 words) please outline your suitability for the role. Please pay particular attention to the ‘Essential Criteria’ and ‘Person Specification’ outlined in the advert when providing your answer. Sift : 13 - 18 December 2024 Please note these dates are provisional and may be subject to change. We will assess you on your CV, Personal Statement and Qualifications. Should a large number of applications be received, an initial sift may be conducted using the essential criteria stated below via the Personal Statement + Demonstrable success in managing large scale or multiple projects, on time, within scope and budget. Staff Engagement Exercise: 9 January 2025 Please note this date is provisional and may be subject to change. This will be confirmed should you be invited to attend. The Staff Engagement Exercise will take place via Microsoft Teams, details will be provided if you are shortlisted. Interviews : 20 January 2025 Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview. Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview. We will assess you on the Behaviours listed in the job description, Strengths and a Technical Presentation . At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills. Behaviours The distinguishing Behaviours (the required skills, knowledge and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application. You are required, under the Behaviours approach, to describe how you have dealt with a specific situation. You must give evidence of your knowledge, skills and behaviours and how you have applied this, such as what you did or said and how you interacted with other people. When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did what your thought process was and so on. Presentation You will also be required to conduct a 10-minute presentation. Information on the presentation topic will be provided to you if you are shortlisted for interview. Application Hints and Tips For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk) Further Information As part of the application process you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 2 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only. Successful candidates must select one of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under the Agency’s hybrid working policy. Any move to VOA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk The VOA is an office-based organisation that supports flexible working. By default, everyone in the VOA is a hybrid worker with options to work in the office, at home or out and about, depending on the work they’re doing that day and where it’s best done. VOA employees only: If you are currently in receipt of DTA as a result of a VOA office closure/restructure and it is agreed for you to take up this role in your current location, you may continue to receive DTA for the remainder of the period you can claim for. Please check with the Vacancy Holder on preferred locations for this role before you apply. If you would require a Certificate of Sponsorship from the VOA to undertake this role, please contact resourcingteam@voa.gov.uk before submitting your application. Pre-employment Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. Reasonable Adjustment We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a reasonable adjustment or a change to be made so that you can make your application, please click here for more information: Reasonable Adjustments , Civil Service Careers (civil-service-careers.gov.uk) and contact voarecruitment.grs@cabinetoffice.gov.uk as soon as possible. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. Terms & Conditions Voluntary terms apply. Reserve Lists If we have more successful candidates than available vacancies, we will hold a 3-month reserve list as standard. During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order. Starting Work The successful candidate will normally take up duty within one month from notification of successful completion of pre-employment checks. Applying All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email voarecruitment.grs@cabinetoffice.gov.uk Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions. Please note that late applications will not be accepted. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. New entrants are expected to join on the minimum of the pay band. Use of AI You may utilise artificial intelligence (AI) tools and platforms to support you during the application process however, as with any application all information submitted must be factually accurate and all examples provided must be taken directly from your own experience. All presented information will be assessed at interview. Any applications where factual inaccuracy, plagiarism or copying of examples/answers from internet sources is detected will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Concerns/Complaints The Valuation Office Agency’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteam@voa.gov.uk If you are not content with the outcome of your complaint you have the right to complain to the Civil Service Commissioners. This post is advertised as temporary with the possibility of permanency. Existing Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: + UK nationals + nationals of the Republic of Ireland + nationals of Commonwealth countries who have the right to work in the UK + nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) + nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) + individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 + Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

We are looking for an experienced delivery professional, capable of leading and managing complex change initiatives and leveraging evidence to drive decision-making. As an eloquent communicator, you will excel at drawing out key insights from data and convey them in a way that engages with a range of audiences, including senior leaders and those with minimal experience of delivery in programme environments. Most importantly, you will be an empathetic and visionary leader, able to inspire, lead and manage a high performing team and effectively navigate diverse workstreams in a fast-paced environment., + Applicants must hold at least one of the following qualifications or equivalent experience : Managing Successful Programmes Practitioner, PRINCE2 Practitioner, Managing Successful Programmes Advanced Practitioner, P3O Practitioner, APM Chartered Project Professional, Project Leadership Programme, APM Project Management Qualification, Leading and Managing Project Workstreams. + Demonstrable success in managing large scale or multiple projects, on time, within scope and budget. + Experience in leading and managing complex change initiatives. + Experience of technical programme delivery, including an in-depth knowledge of agile and setting direction in complex project environments including managing across multiple project streams. + Proven ability in managing relationships with vendors and 3rd Party suppliers. + Strong interpersonal skills, able to influence at all levels and advocate against challenge. + The ability to work collaboratively across teams, building strong relationships with colleagues, delivering through others and developing a high-performing, multi-disciplinary team whilst supporting the team’s wellbeing. Desirable Criteria + Experience of contract performance management and performance monitoring., Applicants must hold at least one of the following qualifications or equivalent experience : Managing Successful Programmes Practitioner, PRINCE2 Practitioner, Managing Successful Programmes Advanced Practitioner, P3O Practitioner, APM Chartered Project Professional, Project Leadership Programme, APM Project Management Qualification, Leading and Managing Project Workstreams., + Leadership + Delivering at Pace + Communicating and Influencing

The Valuation Office Agency (VOA) are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales. We champion the values of professionalism, integrity, respect and innovation. We are committed to providing a collaborative and supportive working environment that encourages every colleague to contribute, grow and excel together. With opportunities to drive your own development and growth, we empower our colleagues to succeed by ensuring support at every step of their career journey.

Alongside your salary of £70,654, Valuation Office Agency contributes £20,468 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We offer a range of flexible working options, a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years’ service and a Civil Service Pension with an employer contribution of 28.97%. + Learning and development tailored to your role. + An environment with flexible working options. + Family friendly policies including 26 weeks full pay for maternity, adoption or shared parental leave. + Employee Assistance Programme offering comprehensive wellbeing support. + To learn more about the extensive benefits we can offer you as a VOA employee please download our Benefits Booklet: pdf (publishing.service.gov.uk)