Programme Quality Manager

Objectives & Missions

• To manage the interface between Safran Nacelle Limited and our customers on all
matters regarding both product and process quality.
• Work collaboratively with your stakeholders to meet their needs and foster a culture of
Great Place to Work. Main Activities
• To organise and present the Customer Quality Reviews
• To prepare and update DAMAs in support of any quality escapes
• To call and chair DAMA meetings to track progress
• To participate in Airworthiness Meetings in support of DAMAs To act as the Customer Quality point of focus
• To be responsible for the preparation of all Customer quality process documentation, e.g. Quality Plans, Cosmetic Criteria etc.
• To ensure the transmission of Customer Quality issues to the Operations Teams, Quality Manager or Supplier Quality Assurance Manager or other person for full and timely resolution
• To ensure the cosmetic quality of delivered products
• To support Customer audits
• Provide weekly and monthly reporting of Customer Quality KPIs through the QA dashboard
• To ensure the alignment of all Customer Quality documents and requirements via conformity assessment
• To work collaboratively with your peers and other functions to foster a positive working relationship.
• Provide excellent quality products and superior service to your stakeholders.
• Meeting laid down objectives
• To organise and present the Customer Quality reviews Internal / external quality audits
• Responsible for Customer Quality feedback/complaints
• Identify areas and propose solutions, wherever possible, to reduce costs and maximise profit.
• To prudently manage the Programme Quality financial budget
• Identify & escalate any risks or concerns in relation to product or people safety using the company tools & processes.
• Identify digital opportunities and oversee data led decision making
  
  Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21) in an aerospace or automotive environment is ideal
• Good knowledge of the applicable products and applications (Nacelle)
• Experience of internal/external audits
• Ability to present/influence and maintain relationships with senior stakeholders
• Experience of the implementation of key quality tools (SPC, FMEA, 8D, Six Sigma)
• Excellent analytical and problem solving skills
• Excellent communication, presentation, inter-personal and IT skills
• Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus'
• Motivated and able to work under pressure
• HNC or HND/ Degree in a relevant engineering discipline or equivalent experience
• Formal quality qualification and eligibility for membership of the IQA is beneficial
• Working knowledge of French (written and spoken) is beneficial but not essential
  
  About Safran Nacelles Ltd
Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles, We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work.


• Competitive salary
• 37 hour working week over 4.5 days with a 1pm finish on Friday
• Flexi-time scheme that allows you to take two half days or one full day off per month
• 33 days annual leave [inclusive of bank holidays]
• Option to purchase an additional 5 days of annual leave
• 10% employer pension contribution
• 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange
• 4 x life insurance benefit as a member of the pension scheme
• Non-contributory BUPA private medical insurance plan
• Group income protection scheme paying 50% of your salary in the event that you are too ill to work
• Support for your continuous professional development and career development
• Enhanced sickness, maternity, adoption and paternity leave
• Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch
• Option to purchase Safran shares with additional free shares from the Company
• Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member
• Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy
• Cycles to work scheme
• Discounts on your high street purchases through our benefits platform, Long Service awards providing you with a monetary award and additional annual leave
• Relaxed dress code on Fridays
• Support for flexible working
• Safran referral scheme - refer someone for a job and you may qualify for a £1,000 reward
• Hybrid working option
• Electric car charging points on site
• Enter a draw to win a Burnley Football Club hospitality match day experience
• Line manager leadership conference every 6 months
• Fully funded quarterly site team-building events