Programme Support Administrator (Primary Care)

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., An opportunity has arisen for a part-time Programme Support Administrator in the NW School of General Practice/Primary Care, the largest of its kind in the country. GP Training is experiencing a fast-paced period of expansion and transformation, and this is a busy and varied role which underpins the support of our GP Doctors in Training, the development of our Educator community, and the retention of fully-qualified GPs and other primary care professionals across the North West., The post-holder will provide effective and efficient administrative support to the School of General Practice/Primary Care across a number of areas, including:
+ Organising and facilitating events and courses for GP Educators and Doctors in Training (Face to Face and virtual) and keeping digital course resources up to date
+ Updating the GP trainer database and the GMC Connect system
+ Supporting Annual Review of Competency Progression (ARCP) panels and rotations for Doctors in Training
+ Providing secretariat support for meetings encompassing diary management, agenda collation, taking minutes and oversight of action logs where applicable
+ Supporting key workstreams within General Practice and Primary Care
+ Being a key point of contact within NHS England for external stakeholders, including learners, trainers and external organisations
+ Supporting a busy shared inbox
+ Helping to ensure that the education delivered to all Doctors in Training is of a consistently high quality
+ Working with a wide range of internal and external colleagues to support the work of the School
+ Ensuring consistent, accurate and high-quality information exchange and communication
+ Leading on specific projects or events as requested
+ Assisting with general enquiries, via email and over the phone, Your formal office base can be either Piccadilly Place in Manchester or Regatta Place in Liverpool, however you may be required to travel across the North West region to support courses and events. We anticipate that you will spend 2 days per week in the office, and work remotely for the remainder.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The GP School/Primary Care Programme Team holds a national staff recognition award "for always being a vibrant community of talent and flexibility; they showed extra resilience, patience, and innovation to ensure the quality of the work delivered by the school has remained excellent". We are therefore looking for a team player, as the willingness to support other members of our forward-thinking and friendly team is vital.
If you are motivated, driven, and hardworking with a 'can-do' attitude, an eye for detail and fantastic organisation skills, this could be an ideal opportunity for you. We are looking for an enthusiastic and organised individual who can manage and prioritise their own workload within a fast-paced environment. A good working knowledge of Office365, including Microsoft Office and the ability to manipulate information from a variety of sources is essential. It is important that the post holder has excellent communication skills and can deal sensitively with people at all levels.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England

This is a permanent part-time role offering 30 hours per week. Applicants will commence at the bottom of Band 4 with a full-time starting salary of £26,530 pro rata. This salary is offered in accordance with NHS Terms and Conditions and the NHSE Pay Progression Policy and are subject to annual cost of living review.