Programme Support Officer | Oxford University Hospitals NHS Foundation Trust

Do you want to make a positive impact in a dynamic team delivering innovation adoption programme to improve patient outcomes and the quality of healthcare in the NHS? At Health Innovation Oxford & Thames Valley (HIOTV), we are excited to announce this key support position within our Clinical Innovation Adoption (CIA) team. To support the Project Management Office Manager and Director of CIA, to ensure the timely and successful delivery of the Clinical Innovation Adoption Programme as agreed by the Oxford & Thames Valley HIN Board. The post holder will work collaboratively with colleagues, engage with internal and external stakeholders, and support the wider programmes and themes when required. This post offers an excellent opportunity to further develop the successful applicants' project management skills. Our team thrives on a culture of openness, support, and continuous learning. We encourage each member to bring their unique perspectives and expertise to the table, fostering an environment where new ideas are welcomed, and innovation is celebrated. We work closely as a team, balancing individually led projects with collaborative team delivered projects/programmes. Our work ethic is built on professionalism, respect, and a strong commitment to excellence in everything we do. As part of the HIOTV team, you will benefit from being part of an organisation hosted by Oxford University Hospitals (OUH) NHS Foundation Trust. This affiliation provides a unique blend of a fast-paced, innovative environment with the stability and comprehensive benefits of working under NHS (Agenda for Change) terms and conditions. These benefits include: professional development, comprehensive health and wellbeing support, inclusive and collaborative environment and while Flexible Working Arrangements are encouraged for life balance, please be aware that this role is a full-time collaborative position. At HIOTV, your work will have a real impact. You will be contributing to projects that directly enhance healthcare innovation, improve patient outcomes and support the NHS. Project Management Office

• Assist with the development of study design and required methodology tools by working closely with Project Management Office Manager and Programme Managers.
• Support the organisation of project and programme venues, workshops, training, patient and clinician interviews and surveys.
• Collect and collate project information for analysis.
• Ensure that the programme reports (Annual Reports, Business Plans, and Quarterly and Monthly reports) are relevant and specific, timely, detailed and tracked against the business plan milestones and KPIs and metrics.
• To play an active part in the development and implementation of administrative and managerial procedures in the PMO, ensuring that high standards are set and maintained.
• Provide project support, developing, documenting and implementing core project/programme processes for project delivery.
• Support effective communication among project stakeholders, guaranteeing timely dissemination of project progress, key milestones, and alterations to project plans. Responsibilities may include drafting communication materials, coordinating meeting schedules, and documenting meeting proceedings.
CIA Programme
• Take a lead role in communications activities for the CIA programme including website content management, and social media accounts.
• Provide a comprehensive range of secretarial and administrative services to a consistently high standard. This includes:
o Organising and preparing meetings, formal and informal minute-taking, programme scheduling. o Arranging travel for the team as required. o Providing diary management for the Director. o Raise requisitions and purchase orders and scrutinise and reconcile all invoicing. o To provide advice and assistance to staff within CIA including documentation on recruitment, induction and appraisals. o To support the process for regular team meetings, and oversight groups setting the agenda, collating papers and reports.
• Manage the smooth running of the CIA function in a confidential, effective and efficient manner, and act as first point of contact for all communications during core office hours. To ensure enquiries are dealt with appropriately.
• Update the Oxford & Thames Valley HIN teams on key areas of work.
• Act as an interface between CIA and external partners including liaison with executive and non-executive staff; patients and service users; clinicians; academics; commissioners and industry partners.
• Ensure that all queries from colleagues and external organisations are dealt with quickly and efficiently, producing file notes as appropriate.
• Work with other administrative colleagues in the Oxford & Thames Valley HIN to ensure the office and the phones are always covered appropriately.
The job description is subject to review and may be amended in discussion with the post holder to reflect the changing requirements of the Health Innovation Oxford & Thames Valley organisation.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.