Progression Job Coach-Restart

This role requires an enhanced DBS and BPSS to be completed covering pre-employment checks:

• identity


• employment history (minimum of 3 years)


• nationality/immigration status


• criminal records
  
  If you're passionate about helping others achieve their potential, this could be the perfect job for you.


We are looking for talented, dedicated people to join our Employability team in West Bromwich, The hours are full-time, Monday to Friday from 09:00 to 17:00.

As a Progression Job Coach, you will work with a caseload of Participants referred to our Restart Scheme for support with preparing for, securing, and succeeding in work. Our Progression Job Coaches build great relationships and gain a deep understanding of the aspirations and challenges facing their Participants. They then work with them to plan and execute a tailored journey into employment, helping them to remove barriers and maintaining their motivation.

To achieve this, you'll need to be a great communicator, and enjoy meeting and working with a wide range of people from different backgrounds and with diverse needs. You'll also need to be able to combine an organised, methodical approach with creative problem-solving skills. The job can be tough, so resilience and the ability to perform well under pressure are essential. The ability to challenge and motivate others is also an important part of the role, as is decent knowledge of the local labour market.

As part of the Restart Scheme, we have demanding performance targets to achieve, and so you'll be expected to do your part and contribute high performance in the role. In return for this, we offer

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


• Level 3 qualifications in Employability and a wide range of other training and coaching opportunities to expand your capabilities


• A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion


• Up to 25 days annual leave plus bank holidays


• Up to 6% contributory pension scheme


• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more


• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts