Project Administration Officer - Student Mental Health Partnership

We are seeking a Partnership Administration Officer within the division of Student Life. The role holder will coordinate and support the running of the Southeast Wales Mental Health Partnership (SEWMHP) office and the associated administrative activities. The role holder should have strong administrative experience and be proficient with Microsoft Office packages like Excel and Word. The role requires a good communicator due to the collaborative nature of the work which includes all the Student Services Teams, NHS Primary Care partners and the Mental Health University Liaison Service (MHULS) (an NHS Mental Health Service which is located on campuses in Cardiff since April 2022). The role holder would assist with appointment booking and data collection for the MHULS and would need to be based in the Centre for Student Life at least 3 days a week.,

• Provide professional advice and guidance on office management processes and procedures to the partnership, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood.


• Investigation and analysis of specific issues regarding new partnership initiatives, drafting recommendation reports, supported by the Southeast Wales Mental Health Partnership, NHS team members and other expertise as required.


• Ensure that the provision of administrative support is delivered to the partnership and MHULS, proactively changing the delivery according to requirements.


• Collaborate and coordinate with others to make recommendations for improvements or developments of established processes and procedures.


• Establish and maintain working relationships with key contacts, developing appropriate communication links with the Universities, NHS and outside bodies as required.


• Create specific working groups from colleagues across the partnership to achieve partnership objectives.


• Process purchase orders, invoice requests and payments for partnership resource and activities. Tracking and reporting the spend on the partnership spreadsheets.


• Supervise and coordinate specific partnership staff on an occasional basis to accomplish key objectives.


• Develop and deliver training within the partnership as required.


• Undertake a variety of administrative duties to support the SEWMHP and MHULS, including appointment booking and sending patient letters.


• Instruct and guide other employees across the partnership about the development process and implementation as required.


General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.


• Abide by University policies on Health and Safety and Equality and Diversity.


• Perform other duties occasionally which are not included above, but which will be consistent with the role.


Please note: A Disclosure and Barring (DBS) check will be carried out for the successful candidate., It is assumed this post will be based in Cardiff University at least 3 days a week, regular visits to other partners are anticipated. The role may combine home working and visits to partner sites across the Southeast Wales region, therefore regular travel will be required.,
• As part of the application process you will be asked to provide this evidence via a supporting statement.


• Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.


• Your application will be considered based on the information you provide under each element.


When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 19038BR.

Qualifications and Education
1. Degree/NVQ 4 or equivalent Professional membership/experience

Knowledge, Skills and Experience
2. Substantial experience of working within an administrative role or office management
3. Able to demonstrate professional knowledge of office administration and task management to give advice and guidance to internal and external customers
4. Ability to set up and maintain standard office systems and procedures and make improvements as appropriate

Customer Service, Communication and Team Working
5. Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
6. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered

Planning, Analysis and Problem solving
7. Evidence of ability to solve expansive problems using initiative and creativity, identifying and proposing practical solutions and resolving problems with range of potential outcomes
8. Evidence of demonstrable knowledge of key advances within specialist discipline
9. Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.

Other
10. A willingness to undertake further training and development, 11. Postgraduate/Professional qualification,
12. Advanced knowledge of MS Excel
13. Experience of working in a Higher Education or NHS environment
14. Experience in multi-agency or partnership working
15. Fluency in Welsh, written and oral

The Southeast Wales Mental Health Partnership includes Cardiff University, Cardiff Metropolitan University, the University of South Wales (including the Royal Welsh College of Music and Drama) and Cardiff and Vale University Health Board. The SEWMHP is jointly funded to develop a shared programme of work which will improve access to mental health support for higher education students across the region. The funding is secured until July 2025, but additional funding is currently being sought for the role for a longer contract.

As the biggest university in Wales - and a major employer, with more than 7,000 staff - we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression., Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

The post is full time (35 hours per week) and fixed term until 31st July 2025.

Salary: £32,332 to £34,980 per annum (Grade 5)

Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.