Project Administrator

The postholder role will sit role within the Workforce Development Hub.

The postholder will support workforce expansion within Cheshire and Merseyside Talking Therapies teams. The post holder will provide quality, comprehensive administrative, secretarial, and project support to The Cheshire and Merseyside Workforce Development Hub.

Provide an expert, high quality and customer service led recruitment service to the Trust, ensuring compliance with the appropriate policies, procedures, and legislation.

Ensure that all recruitment requests are handled efficiently and effectively, whilst maintaining responsibility for the project activities within Talking Therapies services.

To establish and maintain good working relationships with a diverse range of stakeholders including healthcare professionals both Trustwide and external staff, ensuring diplomacy, discretion and professionalism.

Main duties of the job

A full list of duties can be seen in the Job Description.

1. To input, maintain and retrieve information from relevant project development databases that contain key information from across providers and trusts and to assist in the preparation of statistical, audit information and assist in time limited projects as requested.

2. To navigate telephone calls using a high level of initiative, responding in a confidential and sensitive way and taking action in the appropriate manner.

3. To assist the project facilitator by following up with stakeholders via email and telephone and to act as the initial communication link for stakeholders. To sort, distribute and prioritise incoming information, using judgement and experience to decide which correspondence is passed to the team and which is retained for action as appropriate.

4. To prepare for meetings and to participate, take accurate notes and follow up actions, produce minutes and circulate as per Trust Guidance.

5. Maintaining up to date and accurate diaries which involves making service-related supervision appointments, interviews, arranging meetings/events/hearings, note taking, booking venues and arranging travel requirements.

6. Support the development of workforce development hub documents.

7. Provide comprehensive advice to managers / clients regarding service-related processes and ensure all managers and clients are informed of changes to processes either verbally or in writing.

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.

We welcome applications from people who have direct experience of accessing our services.