Project Administrator

An exciting opportunity has arisen to join Change Grow Live (CGL) in Warwickshire.

Change Grow Live in Warwickshire is a fully integrated recovery focused substance misuse service working to provide drug and alcohol treatment. The service delivers a range of services - from open access, harm reduction, medically assisted recovery and specific recovery interventions, criminal justice interventions and group work. Change Grow Live are dedicated to the belief that we can make a difference to our service users lives.

Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Change Grow Live are committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish. We recruit the very best staff from a wide range of backgrounds, ensuring service users benefit from our diverse skills and expertise. We always work to the principles of fairness and equality of opportunity in all our recruitment processes.

The Project Administrator role is a vital role in our services as you are the first point of contact for our service users. You will be a friendly and efficient communicator with excellent administration skills. You will work well in a fast paced environment and are good at multi-tasking. Duties for the post include responsibility for front house activities, dealing with initial queries, welcoming service users and professionals into the service, signposting within the service and the community, as well as accurate information and data recording.

This is a part time position ideally for a Friday due to having two prescribing clinics running and a weekly MDT.

Where: Leamington Spa

Part Time Hours: 7.5 per week

Full Time Salary Range: £23,497.50 to £23,685.20 (pro rata for part time hours)

About the role:

Be the first point of contact within the service
Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
Liaise with and foster relationships with community pharmacy staff
Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
Complete effective processing of correspondence/data entry as required
Minute take at internal, partnership and clinical meetings as required
Collate, monitor, and report data/information and statistics as required

Knowledge of general office procedures
IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
Good interpersonal skills and a willingness to work flexibly as part of a team
The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
Confident and effective communication skills, both verbally and in writing and solid numeric skills
Excellent organisational and time management skills
Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
Be flexible to work across operational sites as required
Minute taking experience would be an advantage

25 days holiday (+ bank holidays) pro rata rising by 1 day for each years' service "Capped at 30 days"
Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
Contributory pension scheme
Several benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities
Refer a friend scheme and receive £250 in vouchers if candidate is successful.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.