Project Assistant - Services (x3)

We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing, and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need and helping out in our centres.

This is great role to kickstart your career in the housing, homelessness, or volunteer events sector., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

To be successful in this role you will have…

• Experience of providing administrative support in a busy events or project based environment



• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner



• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences



• Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines



• Experience of providing administrative support including general office duties and maintaining accurate records



• Strong IT skills and ability to utilise databases in order to process data effectively


You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis' purpose and values.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy



• Pension scheme with an employer contribution of 8.5%



• 28 days' annual leave



• Enhanced maternity, paternity, shared parental, and adoption pay



• Flexible working around the core hours 10am-4pm



• And more! (Full list of benefits available on website)


Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.