Project and Change Lead

As a Project and Change Lead, you will play a pivotal role in delivering projects that transform and enhance our services, making a tangible difference to both our staff and service users. By taking the lead in driving measurable improvements, you will ensure our services evolve to meet the changing needs of users while elevating overall service quality. Your leadership will ensure a seamless, user-centered experience that consistently supports and exceeds expectations.,

• Project Management: Lead and deliver operational projects, service transitions, and transformations on time, within budget, and to quality standards.
• Accountability: Serve as the main point of contact for project sponsors, ensuring successful project advancement.
• Coaching & Guidance: Provide support and training to local teams in project and change management best practices.
• Methodology Compliance: Ensure adherence to organizational project management methodologies and effective communication processes.
• Risk & Issue Management: Identify, track, and mitigate project risks and issues, ensuring proper escalation as needed.
• Collaboration: Work with stakeholders across functions, including executive teams and service users, to ensure smooth project delivery.
• Performance Tracking: Monitor and report on project spend, benefits realization, and project progress against established milestones.
• Standardization: Collaborate with other managers to uphold and enhance common project management standards.
• Change Leadership: Develop and implement strategies to overcome resistance to change, facilitating successful project adoption.
• Skill Development: Coach local leaders in change leadership and project management, enhancing their capabilities for future initiatives.
• Process Improvement: Conduct process mapping and lessons learned workshops to drive continuous improvement in service changes.
This role offers hybrid working between Remote and from our regional offices, with the requirement of occasional national and regional travel.,
• Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development
• Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual "Ask our Executives" event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
• Working in an environment focused on the highest clinical and quality standards with 100% of our rated services considered overall good or outstanding by the Care Quality Commission.
  
  You will have a
• PRINCE2 or equivalent project management qualification
• Substantial project management experience, including managing investment/critical/priority projects within in complex environments, including accountability for project managing project scoping/set up, definition/planning, delivery and closure
• Direct management of projects requiring co-ordination and co-operation of multiple workstreams and stakeholders
• Experience using a range of business analysis skills including process mapping.
• Evidence of creating, evaluating, monitoring and improving systems and processes
• Financial and resource management and reporting; including project budget management, forecasting and ROI analysis
• Business case development and review skills/experience
• Chairing or leading Project Board's, meetings or workshops
• Proven experience in leading and embedding change
• Excellent communication skills, written, and verbal with the ability to influence at all levels.
• Ability to work collaboratively across a wide range of collegaues from different services and backgrounds.
• Excellent problem-solving skills and ability to obtain clarity where there are ambiguous requirements and multiple decision makers
• Advanced knowledge of Microsoft Project, Excel and Powerpoint (software skills) and Smartsheets
Desirable
• Operational management at a middle to senior level
• Establishing new services from scratch
• Transitioning services from one provider to another
• Experience of presenting/training
  
  We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.


• £50,000 - £55,000 salary and access to our group pension
• Laptop and Mobile enabling fantastic flexible working patterns that can help you lead a perfect work/life balance
• MyWellness - a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
• Access to Reward Gateway - our staff benefits scheme which grants you access to premium offers and discounts on practical spending at national supermarkets and well known retailers as well as special treats like Virgin Experience Days and Lesuire Vouchers