Project Support Officer

The postholder will be required to cover a range of mental health programmes working with colleagues in a matrix approach and covering all life stages (all-age). Key areas of work, which may form part of the portfolio, include:
· Children & young people's community mental health
· Children & young people's crisis mental health
· Adult community mental health
· Adult crisis mental health
It is anticipated that this role will primarily support the adult community and adult crisis workstreams., · The post holder will be required to provide high quality project, service, and administrative support including information and analysis.
· The post holder will undertake reporting and analysis of information to support delivery of agreed programmes of work.
· The post holder is a key member of the team whose overarching goal is to enable, promote and support the delivery of priority transformation programmes aligned on behalf of the mental health programme.
· The post holder will work with the programme team and wider team to improve, inform, and support a portfolio of projects, services, and initiatives.
· The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role.
· The post holder will carry out any other duties as may reasonably be required by their line manager.
· The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation., · The Project Support Officer is responsible for providing comprehensive administrative support to the programme management office (PMO). This will include working with PMO team members to develop processes and audit trails to manage, track and report on programme/project progress.
· Provides a high quality and comprehensive support service to the function.
· Supervises and manages staff as required
· Participates in projects for the mental health programme supporting the project or programme of work from initiation to delivery.
· Schedule and organise meetings (e.g. project board meetings) and other events. Plan/co-ordinate as necessary, undertake formal minutes for meetings and take follow up action as appropriate.
· Track project deliverables, including expenditure and savings.
KEY RELATIONSHIPS
· The postholder will need to form good working relationships with a range of people, both within and external to NHS GM.
· Members of the public and service users as appropriate
· The postholder will progress chase on programme and project activities, including with senior managers and external suppliers. This will require communication which is both effective and perceived as helpful.
· The postholder will prepare briefing information and deal with routine correspondence, drafting replies as appropriate.
Partnership Working/Collaboration
The role will require close collaboration and partnership working with internal and external stakeholders across Greater Manchester. Collaboratively suggests and contributes to the development of policies in the project management area. Contributes to development of changes to working practices or procedures for own work area. Contributes to the application of policies outside own work area such as IT security and Information Governance which may have an impact outside of their own work area.

NHS Greater Manchester Integrated Care
Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.
Our NHS People Promise
Our NHS People Promise -the promise we must all make to each other, to work together to improve the experience of working in the NHS for everyone. Like many other employers, NHS GM currently has evidence of unwarranted inequalities in the workforce, most notably in relation to minoritised ethnic, female and\or disabled staff and their intersectionality. As a result, we will use positive action measures to bring benefits to our organisation, including a wider pool of talented, skilled and experienced people from which to recruit and a better understanding of the needs of a more diverse range of customers.

Please note this vacancy may close early after a sufficient number of applications have been received.
Please also note that if you are short listed for interview you will be contacted via email and it is important that you check your email regularly. If you do not hear from us by four weeks after the closing date then you may assume that on this occasion your application has been unsuccessful.
As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.
The successful candidate will be subject to the completion of satisfactory probationary period.
General Data Protection Regulation (GDPR)
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