Projects and Interiors Coordinator

To work as part of the Interiors Customer Service team dedicated to Furniture. The role will provide internal support for customers, suppliers, sales teams and installation colleagues. Duties include but are not limited to purchasing of stock, chasing quotes, raising quotes, order entry, sourcing products and liaising with customers, planners, warehouse and suppliers and involves helping with all aspects of the Furniture Team operation.,

• Managing Call-off and replenishment orders for customers.
• Purchasing stock and liaising with suppliers on estimated delivery dates
• Managing stock for container orders across main warehouse sites
• Following up quotes to convert to sale
• Working with specialists and PM's to ensure customer satisfaction and response is timely and professionally reflects the customer needs.
• Preparing accurate sales quotations after establishing requirements and budget with customers and account managers.
• Liaising with planners and WHM's to schedule deliveries into warehouse and customer sites.
• Familiarisation with products available through extensive suppliers.
• Answering and responding to incoming calls and emails.
• Creating Excel spreadsheets for price comparison purposes.
• Processing sales and purchase orders.
• Creating timelines and liaising with customers and suppliers about delivery dates.
• Solving delivery related problems as they occur.
• Occasional accompanied visits to customers and suppliers
  
  An assertive attitude with a strong will to succeed.
• A positive telephone manner.
• Excellent organisational abilities.
• Attention to detail
• The ability to create, or challenge ideas.
• An aptitude to build and manage relationships with customers both external and internal.
• Microsoft Office skills, particularly Excel.
• Excellent written and verbal communication skills.
• Experience of successfully operating in a similar role.
Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.