Property Management Surveyor

British Heart Foundation

Property Management Surveyor

£62000

British Heart Foundation, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 28 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: fddfb7ffad88447ab595a6b90c0444e5

Full Job Description

Are you a Chartered Surveyor passionate about property management and looking for an exciting new challenge? Join us at the heart of our retail operations as a Property Management Surveyor and play a pivotal role in managing our extensive portfolio of over 700 shops and stores.
As a Property Management Surveyor, you'll be the expert at the forefront, actively resolving landlord-related disputes and maintenance issues. Your day-to-day will involve providing professional advice, interpreting lease obligations, and ensuring a safe environment for our staff and volunteers. You'll also take charge of business rates across the portfolio, manage external rating consultants, and handle budgeting and payment approvals.
Key responsibilities include:

  • Managing complex legal disputes related to property management, including failures to repair, rights of way disputes, and health and safety breaches

  • Conducting site inspections to resolve critical cases and ensure compliance with lease covenants

  • Close liaison and strategic advice to our retail colleagues and senior teams together with managing an Assistant Property Management Surveyor

  • Offering expert rating advice with a thorough understanding of Charitable, Discretionary and Transitional Relief and the appeal process ensuring BHF receives top-notch advice and value for money

  • Working in partnership with the wider Property Team to ensure quick resolution of cases to minimise store disruption.


  • Working arrangements

    This is a blended role, where your work will be dual located between your home and our London office (NW1 7AW).
    At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

    As our successful candidate you will be a Chartered Surveyor (MRICS/FRICS) with a full understanding of Codes of Practice and Landlord & Tenant Legislation.
    You'll have strong commercial property expertise, particularly in managing a large retail property portfolio and sound understanding of current property issues, markets and law.
    To be successful in this role you will:
  • be highly organised with excellent attention to detail

  • have excellent communication skills, interpersonal and influencing skills

  • be able to develop and maintain strong working relationships, within the BHF and with external partners

  • be a results-oriented individual

  • have strong decision-making skills that are analytical, commercial and pragmatic

    At British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia, and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and continue to fund lifesaving research.


  • We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

    Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed., It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria.

    As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

    Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

    Our benefits include:
  • 30 days annual leave plus bank holidays

  • Private medical insurance, dental health cover, and money towards gym membership

  • Pension scheme with employer contribution up to 10%

  • Full pay for 12 weeks for family leave including maternity, paternity and adoption leave

  • Life assurance

  • Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them