Property Manager

As a property manager, you will contribute to our vision of being the UK's leading property manager by:
Providing an exceptional Property Management and service to our customers; ensuring that our customer experience is engaging and frustration-free
Working to ensure the building is well maintained for the landlord and our customers so that we can demonstrate full compliance with our statutory obligations as appointed Property Manager.
By demonstrating and living our values to be able to naturally gain new leads and to grow and move the business forward

Main Responsibilities

- Visiting each property at regular intervals and will need to prioritise sites that require more of your time and attention.
- Arrange and facilitate regular meetings with key stakeholders within your portfolio
- Manage and authorise all expenditure throughout the year
- Liaise with the credit control function to ensure effective debt management of the portfolio
- Ensure that all the property is managed in accordance with key Health and Safety legislation
- Conduct comprehensive site inspections and visits of your portfolio
- Complete all Fire, Health and Safety risk assessment/site inspection follow up actions
- Ensure timely delivery of major works and remedial planned works are undertaken
- Deliver professional and effective mobilisation and management of new schemes that are brought into FirstPort management, FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.

Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.

Demonstrable experience of housing or property management and delivering an exceptional customer service.
- An IRPM/TPI qualification is highly desireable
- Commercially astute; able to use data, trend analysis and insights to make decisions.
- Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customer and client
- Able to work with autonomy across multi-sites
- Ability to effectively chair and present meetings and deliver complex updates and financial information to different audiences.
- Efficient in maintaining administration and finance records electronically.
- Has knowledge of Health and Safety regulations, Residential Landlord & Tenant legislation relevant to property management
- Ability to work under pressure and to deadlines, able to prioritise and delegate and manage time effectively.

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.