Property Manager

Property Manager

Salary not available. View on company website.

Leaders Romans Group, Luton

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 11 Jan | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: eaeeedd30bfe4d2ba23323b0d9d3ee96

Full Job Description

Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Luton. In this role as a Property Manager, experience is essential, as you will be managing a portfolio of 118 properties on behalf of one Landlord. You will play a pivotal role in ensuring both the Landlord and the tenants receive the highest level of service and support. You will act as a point of contact for all queries, assisting the Landlord and tenants, ensuring a smooth process throughout the tenancy from beginning to end.,

  • You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
  • Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
  • If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
  • Updating all parties on a regular basis by both phone, email or text and logging notes.
  • To make regular 'well being' calls to the landlord
  • Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
  • Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
  • Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
  • Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
  • Dealing with non managed deposits who are part of the No Deposit Scheme
  • To ensure check out process is followed and communication is sent out within company process via the Depositary site
  • To work with the team leaders, head of centres and branch network to understand the reason for any lost units
  • To maintain high levels of communication to internal and external customers

    Excellent communication, written and verbal
  • Professional telephone manner
  • Organisational skills, time management and attention to detail
  • Full UK Driving License Required

    Leaders as part of the Leaders Romans Group, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market, Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
  • Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

  • Proven track record for career growth and advancement within the company
  • Market leading training and ongoing professional development
  • Access to a diverse portfolio of properties
  • Supportive and collaborative team environment, Competitive base salary and additional incentives
  • Quarterly and yearly awards including trips abroad
  • Salary sacrifice pension scheme
  • Generous Holiday allowance, increasing by 1 day per year based on service
  • Excellent Parental leave and newly introduced Fertility policy
  • Staff discounts

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About this company

Leaders Romans Group

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