Proposition Specialist

As a Proposition Specialist within the Handset & Device Lifecycle Services team, you'll be responsible for supporting the biggest, most important handset launches in our calendar and leading on tactical launches that enable us to keep up our winning momentum in the market. Your work will be varied across device financing, new handset launches and in-life service propositions. Whether supporting proposition execution on specific handset launches, or building and executing best-in-class proposition plans for new device financing & service propositions, you'll have the opportunity to work with an array of teams and develop a variety of skills and knowledge that'll benefit your future career. Key accountabilities:

• Support in the proposition development and execution of key strategic & tactical propositions across handsets, device financing and service as part of our wider Mobile strategy.
• Explore new proposition opportunities through customer & market insights analysis, assessing commercial feasibility through business casing, and working across teams to shape the execution of our desired customer experience and marketing approach.
• Obsess over how we attract new customers, and help them up the value chain through insight-led, segmented propositions.
• As a customer champion you'll be a strong voice to shape the desired customer experience journeys across our sales & support channels.
• Support the Go-To-Market (GTM) process to successfully launch new propositions into the market, working closely with stakeholders across all channels to set and successfully deliver the proposition vision.
  
  Understanding of the UK Consumer Mobile market.
• Creative thinking with an eye for detail and passion for flawless execution with customer remaining at the heart.
• Articulate, with the ability to simplify complex concepts to engage and inspire stakeholders throughout the business with the vision of our new propositions.
• Collaboration and at times resilience to drive change through a complex business, while dealing with multiple demanding stakeholders.
• Commercially able, with ability to recommend and prioritise change that will deliver the biggest commercial benefit to the business.
  
  At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference., At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. #vodafoneuk #LI-Hybrid Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.