Propositions Manager

We are seeking a dynamic and strategic Senior Proposition Manager to join our team of problem solvers who prioritise customer happiness. This role involves crafting new and innovative propositions that disrupt the market. This role is crucial for crafting and delivering compelling propositions (Connectivity, Mobile and TV) that align with our business strategy and customer needs. You will lead the entire proposition development process, from market research and concept creation to launch and early performance optimisation. Key responsibilities & accountabilities

• Own the development of new complex propositions across Mobile, Connectivity and TV, ensuring alignment with the company's strategic objectives, commercial goals and market demands.
• Identify market opportunities through research, customer insights, and competitor analysis to inform proposition development.
• Develop propositions that are truly customer centric, and evolve our portfolio versus the competition
• Work closely with cross-functional teams, including Product, Marketing, Go to Market, Sales and Operations, to ensure seamless delivery of propositions.
• Collaborate with project managers and change leads to sustain progress, ensuring important achievements are reached and any obstacles are promptly resolved.
• Develop and present cases, including financial modelling, to support proposition recommendations and funding.
• Cultivate positive connections with collaborators throughout the company to ensure alignment and gain support for proposals.
• Build harmonious relationships with the GTM Team to land propositions in market to the greatest effect
  
  Proven experience in crafting and delivering complex propositions and products, from concept to customer.
• Experience in working closely with IT to deliver complex propositions at scale into the market
• Demonstrated expertise in crafting persuasive arguments and acquiring funding
• Ability to work closely with collaborators to transform customer insights into practical development plans
• Ability to balance customer experience and appeal with commercial viability and development complexity when consider proposition design and solution options
• Strong competence in analysing market performance compared to business expectations.
• Excellent analytical skills with the ability to synthesise complex data into actionable insights.
The other stuff we are looking for The other stuff we're looking for
• Strong communication and presentation skills, with the ability to influence and engage collaborators at all levels.
• Hard-working, passionate about achieving goals, and able to thrive in a dynamic work setting
  
  The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.
Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves

What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage competency interview When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. #LI-AP1