PSD Complaints and Misconduct Co-ordinator - HC618592

Your role will be a member of an administrative team providing an efficient and effective support service to the Professional Standards Department (PSD).

In particular, to be responsible for the recording and then closure at their conclusion of public complaints and conduct matters on the PSD database, demonstrating attention to detail and improving data quality.

Responsibilities will be and not limited to :

1. To process correspondence, identifying and recording complaints in accordance with the Police Reform Act 2002, updating records in respect of complaint investigations.

Ensure the accurate population and maintenance of the PSD databases.

2. To prepare and record referral documentation in accordance with IOPC guidance and forward to IOPC with appropriate supporting documentation.

3. Prepare appropriate documentation in respect of officers and staff suspended from duty ensuring that notification of suspension is made to relevant persons.

4. To record and process FOI requests within appropriate timescales.

5. To liaise with other Constabulary Staff, the public and other organisations as necessary regarding the work of the Investigating Officers, answering both internal and external enquiries received both by telephone and in writing in a helpful, efficient and professional manner.

6. To analyse information, providing reports and statistical data for use both within the department and outside when required., Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve.

We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary.

We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups.

Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community.

Our Positive Action team are available to provide support through the application and assessment process by contacting : positive.

Educated to Educated to QCF Level 3 OR work experience deemed to have brought the postholder to a comparable level. QCF Level 2 passes in English and Mathematics, To have at least one year's experience in an administrative post. To be computer / keyboard literate and a competent keyboard user, The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations.