Pump Service Centre Technical Support

Here in Developer Services, we're committed to providing outstanding service to our customers. That's why we're proud to be recognised as a leading service provider in our field. But we're not content to rest on our laurels. Our ambition is to be market-leading in everything we do, by being easy to deal with, offering value for money, and creating an awesome place to work. To achieve this, we need great people who are passionate about playing their part in our journey. If you're looking for a career that's both challenging and rewarding, we'd love to talk to you. Do you want to be part of something special? EVERYTHING YOU NEED TO KNOW We're looking for Pump Centre Support Technicians who will be an integral part of our Pump Service Centre (PSC) team in Raynesway, Derby. Your primary goal will be to deliver a high-quality service to our operational teams. You'll take ownership of some critical processes including capitalisation, maintaining supplier relationships, and ensuring smooth operations within the Pump Service Centre. We'll look for you to liaise with suppliers to ensure relationships are maintained and orders are made on time and delivered correctly. You'll produce daily and weekly analysis reports to drive our compliance, whilst helping to produce data which allows us the ability to discuss performance with suppliers. Other key accountabilities include:

• Ownership of the end-to-end purchase order process, collating customer orders into a central purchase order, ensuring these are raised on time and processed efficiently.
• Ensure orders are receipted promptly and resolve any invoice queries to ensure suppliers are paid on time and to company service level agreements.
• Generate weekly reports for supplier order book management and track target complete dates, providing regular updates to the stakeholders and monitor progress and updating systems SAP and Z7's with up to date and timely information.
• Complete daily job reporting.
• Liaise with Pump Service Centre staff on a daily basis.
  
  The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.
You'll have a keen eye for detail with excellent organisational skills and eye to detail with a starter / finisher approach and operate with a customer first mindset. You'll be confident to problem-solve in the moment and react positively when faced with challenging situations. We'll look for you to have previous experience within an administrational role in a high paced environment, where you have had accountability for your own workload and delivering this on time and to a high level of accuracy. Having proven experience working with stakeholders at varying levels will be beneficial as well as external providers helping to deliver workload and key metrics We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

Are you looking for a career that makes a difference? Look no further than Severn Trent Water! Our award-winning, innovative company is home to over 8,500 dedicated team members who are passionate about making a positive impact on the world. We offer a diverse range of roles and development opportunities, so there's something for everyone here. Whether you're just starting out or looking to take your career to the next level, we have the resources and support you need to succeed.

Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite perks that you'll get being part of the Seven Trent family:
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year during a specific window of time)
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'
• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off fully paid maternity and adoption leave)
• Two volunteering days per year
WHAT'S NEXT Before you apply, you'll need an updated copy of your CV and about five minutes to spare. We'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.