QA Administrator

Are you looking for a step in the HR world? This could be the perfect opportunity for you… SSCL are seeking a QA Administrator to join their HR Ops department. You will play a key role in handling a variety of Quality Assurance administrative, operational, and technical tasks within the HR department. While working independently, you will stay flexible and able to adjust to changing needs. As a valuable member of the team, you will handle everyday queries and issues, ensuring smooth operations, and advance any complex situations for resolution. This is a 12 month fixed term contract role offering a hybrid working model with the requirement to be in the York office on Tuesdays and Wednesdays. What you'll be doing:

• Ensuring quality of work for SSCL Government clients.
• Responding to incoming queries promptly and efficiently, ensuring a smooth and helpful experience.
• Logging queries and resolving those within your scope, while advancing more complex issues to the appropriate team members as needed.
• Collaborating with internal customers to confirm deadlines and deliverables, helping to prioritise tasks and handle expectations effectively.
• Keeping records and databases up to date, ensuring all information is accurate, complete, and current for seamless operations.
  
  Comfortable with numbers and written communication.
• Proficient with computers, including experience using Microsoft Office applications.
• A methodical approach to work, with a keen attention to detail, ensuring that quality standards are always upheld.
It would be good if you had:
• Previous experience in an administrative, customer service, or HR admin role would be a lovely bonus, though it's not crucial.
• A basic level of knowledge relating to HR issues would also be beneficial.
  
  SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.
We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. 'Living SSCL' means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK. Sopra Steria