QA Assessor - Clayton-le-Moors

Ensuring effective monitoring within the FGFS risk-based framework, facilitating operational support, and integrating organisational learning in the key risk areas of the business are essential responsibilities of the role. It will also include conducting "Check the Checker" reviews for Team Leaders, performing QA activities to ensure consistency in results, and providing feedback assistance when necessary. Additionally, the role involves effective stakeholder management and proactive contributions to calibration activities with the wider business to support continuous development across all roles within the operational area.
Qualifications

• Assess and manage potential business risks and develop strategies to mitigate these risks effectively through feedback and collaboration with training.


• Proactively contribute to and participate in calibration activities to ensure consistency and accuracy.


• Conduct check the checker monitoring and analyse trends to provide data to the Senior QA for review, ensuring alignment with training best practices.


• Work with the Training Team to provide additional support through coaching and learning resources for areas identified as needing improvement.


• Actively engage in organisational change initiatives to enhance support for the business and co-workers, while keeping personal knowledge and skills up to date.


• Maintain knowledge of business policies, strategies, regulatory expectations, and compliance requirements across various areas.


• Adhere to and promote the company's values and standards in all activities.


• Exhibit clear communication skills in both verbal and written formats.
  
  At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.


Why join us?

Our mission- we are building the worlds most admired and compelling brand ecosystem

Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you


• Own it and back yourself - Own the basics, own your role and own the results


• Be relevant - Relevant to our people, our partners and the planet, Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 - By October 2025, we want our share price to hit 10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from 50,000 to 1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance
• .


• subject to terms and conditions

Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.