Quality Administrator

We are recruiting for a Quality Administrator to join our busy team at Littlemore Mental Health Centre in Oxford.

This is a fantastic opportunity to gain experience, exposure and knowledge of the Trust and our services, liaising with colleagues at all levels as well as external stakeholders.

You'll manage the day-to-day administration for the portfolios of the head of clinical standards and the head of patient safety and act as first point of contact for enquiries, ensuring clear and effective communication with internal teams and external organisations.

Your role will involve overseeing day to day running of administration processes, ensuring timely responses and actions, and preparing reports and minutes for local and regional meetings. Additionally, you will ensure there are effective systems are in place to manage all correspondence, including emergency and urgent contact with the service, incoming and outgoing mail, emails, and telephone calls, and these are dealt with promptly and efficiently

The role offers an opportunity to make a meaningful impact in a supportive environment, contributing to the quality of patient care. If you have strong administrative skills and are experienced in using a high level of initiative we would love to hear from you!

Main duties of the job

To act independently in managing the day to day running of administration processes.

To ensure data relevant to this role is collected, recorded, and audited in a timely manner and reported to the Heads on a regular basis through verbal and written reports.

Attending meetings as required and taking minutes for typing and circulating if necessary, ensuring that all information is readily available. Including managing MS Teams channels.

To assist with the production of reports on a range of quality and safety issues for Quality and Clinical Governance Sub-Committee and other meetings. This will include coordinating a quality bulletin and refreshing a clinical team service directory quarterly.

Ensure that effective systems are in place to manage all correspondence, including emergency and urgent contact with the service, incoming and outgoing mail, emails, and telephone calls, and these are dealt with promptly and efficiently

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure you're your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team