Quality Assurance Facilitator

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., The Vaccination and Screening Directorate (V&S) is responsible for discharging the NHS public health functions agreement, under which the Secretary of State delegates responsibility to NHS England for certain public health services, known as Section 7A services. These include around 20 immunisation programmes, 11 screening programmes and other services such as child health information services (CHIS), some of which are led Health and Justice national commissioning team.
Working as a multi-disciplinary team, we work across the NHS and wider partners to design and deliver the best possible services. The directorate is collectively responsible for the delivery of our mission statement:
To deliver maximum levels of uptake and coverage across the whole population within and between communities, improving health outcomes, avoiding harm, enabling earlier diagnosis and helping people to stay well, leaving no-one behind.
The post holder will work within the bowel cancer screening portfolio team supported by a senior QA Advisor and a QA Advisor working within a geographical area. They will also provide input and support to the national portfolio deliverables. They will be support of the senior QA Advisors/QA Advisors in the delivery of a comprehensive programme of quality assurance capable of maintaining and further developing, effective high quality screening. Some cross cover between geographically based QA teams will be expected to ensure the resilience of the service., The post holder will:
+ as part of a team deliver effective QA/improvement service for portfolio of screening providers
+ support QA Senior Advisor/team to ensure work stream of programmes are planned/managed effectively/lead in assisting in successful delivery through co-ordinating/overseeing QA of an agreed portfolio of screening programme providers, stimulating/facilitating programme specific QA activity
+ contribute at regional level to development/implementation/ improvement of NHS Screening Programmes
+ provide advice/guidance to programmes/key stakeholders maintaining minimum standards/striving for excellence
+ assist QA Senior Advisors/Advisors in management of staff within specific work streams
+ triaging/escalating/managing assigned screening incidents, working with stakeholders including screening providers/commissioners/ professional/clinical advisers
+ in line with programme specific operating model, deliver/support delivery of QA interventions, which may include audits/evidence review/pathway reviews
+ support QA Senior Advisors/Advisors through implementation of QA and Improvement programmes/workstreams across region
+ support QA Senior Advisors/Advisors assessing risk/prioritising QA interventions for region, through preparing the template/providing relevant submissions for assigned providers
+ work with screening providers to measure/promote readiness for programme changes/support QA Senior Advisors/Advisors in measuring/understanding risk in relation to such changes., Ensure the planning and organisation of screening interventions and sub-regional/regional meetings are effective and meet the requirements of stakeholders. This will involve coordination of professional and clinical advisors and large regional groups.
Support senior QA staff in the management of communications with the organisations and professionals, within and outside of the QA intervention process.
Support the delivery and evaluation of education and training to stakeholders including professional and clinical advisors and team members
Review action plans and ensure that programmes that are failing to progress are identified and appropriate action taken, ensuring escalation of issues where necessary
Support programmes post intervention to ensure that programmes can implement action plans
Assist the QA Senior Advisors/Advisors in the planning of the annual work plan and scheduling of QA interventions and events.
Propose and develop systems of quality management in the screening programmes.
Ensure up-to-date knowledge and understanding of current and proposed future developments within screening programmes.
Support the collection and analysis of complex data from local screening programmes including KPIs and annual report returns.
Undertake regular review of the data with the support of data analysts and feedback to programmes in an agreed and consistent manner. Support work to improve data quality in local programmes
Assist with the co-ordination and facilitation of the monitoring and performance of local screening practice against agreed standards.
Coordinate the validation of statistical reports produced by local screening programmes and feedback any problems to appropriate regional and national organisations under the direction of the QA Manager/Deputy Manager
Recommend and undertake further analysis on data for QA and audit purposes.
Assist the QA Senior Advisors/Advisors with the management and analysis of statutory returns, audit data and screening QA data. Ensure accurate and complete statutory returns are made to the Department of Health and the dissemination of relevant information to all relevant parties concerned.
Create and develop reports, spreadsheets and databases for the presentation of results and surveys to key stakeholders.
Triage, escalate and manage screening incidents for your region.
Provide advice and support in the case of screening incidents ensuring the safety of patients.
Ensure that any SI or complex/high risk incidents are escalated as appropriate
Provide advice on unexpected events/adverse incidents occurring within screening programmes and recognize the level of importance and sensitivity of such situations. Refer on to more senior staff or Professional Clinical Advisors as necessary.
Ensure that there is cross cover and resilience in the screening programme and support the SQAS team in maintaining the schedule of interventions, locality educational activities and workflows.
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application
You can find further details about the job, in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England