Quality Assurance Manager

Are you passionate about transforming lives through education and training?

Join us in a dynamic 2-year fixed-term role within our Employer Skills Service and Staffordshire Jobs & Careers Service!

You'll play a key role in enhancing outcomes for candidates and businesses across Staffordshire by coordinating and developing our quality assurance framework.

Enjoy the flexibility of office and home working and be part of a team dedicated to supporting the growth of Staffordshire's economy and society. Apply today and make a real impact!, The Quality Assurance Manager will:

• Develop and implement quality assurance standards and a quality framework.


• Coordinate the Employer Skills service self-evaluation development and process to inform service priorities.


• Empower, support, guide, mentor, and coach staff to successfully implement and embed new initiatives, with a focus on quality of practice.


• Support and coordinate preparation for a supported employment Fidelity assessment, ensuring processes are robust and quality assurance records are up to date.


• Use reflective learning from Fidelity assessments, reviews, and audits to improve continuous practice, performance, and commissioning outcomes.
  
  You will have:


• Extensive knowledge of a range of quality assurance tools.


• Expert knowledge in quality assurance and performance intelligence, including implementing robust data quality mechanisms and recording standards.


• Experience in developing quality framework self-assessment documents and processes.


• Proven ability to demonstrate and measure outcomes for candidates seeking employment and businesses fulfilling recruitment needs.


• Experience in motivating and mentoring staff or leading on performance, quality assurance, and practice.
  
  The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.


Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire