Quality Assurance Operative

The Met's Frontline Policing Delivery Unit (FLPDU) LVL2 Assurance and Audit function is responsible for providing FLP leaders with expert insight on assurance matters, supporting them to lead the organisation and make informed decisions. Within FLPDU, you will work within a small, high performing, Assurance / Audit team where you will work to provide insight on some of the Met's most important challenges, and to support the organisation make progress against them. We work closely with Strategy and Governance - Strategic Risk team, to ensure actions are aligned to the corporate direction, allowing us to see the bigger picture and how events may impact frontline delivery. As an Assurance Operative, your role is to ensure that the Met is prepared for HMICFRS inspections, and to conduct the audit and inspection programme delivery within FLP. You will work with stakeholders including local assurance providers, COG (Chief Officers Group) and S&G - Strategic Risk to facilitate audits and inspections, inform internal scrutiny, develop the evidence base and help strengthen best practice across FLP. Key responsibilities

• Working as part of a multi-disciplined team across all areas of FLP, you will:
• Conduct the audit and inspection activities ensuring they are executed to a high standard, support the planning process of activities, site visits and interviews and, support the effective preparation and production of inspection and self-assessment documentation.
• Provide strategic assessments on inspection and audit reports, evaluate information to inform strategic decision-making and to identify areas of risks or poor performance.
• Collect and critically analyse data to understand both existing and emerging risks and provide recommendations around effectively controlling these
• Conduct audits of FLP functions to assure the correct controls are in place and are working effectively, producing reports that identify both best practise and areas of improvement, Provide support to FLP teams to raise assurance maturity and implement new ways of working., Note: You may in addition be required from time to time to undertake additional duties necessary to meet the needs of the Met; such duties to be commensurate with the responsibilities and grading of the post.
Required Languages English Reports To Quality Assurance Lead Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about


• Experience of working in a complex environment, identifying both personal and departmental risk, and proactively addressing with effective controls
• Undertaking governance, assurance or performance management activities and utilising these to highlight areas of risk or make recommendations for change.
• Experience of relationship management and working with external and internal partners.
• Confidence in dealing with people at all levels of an organisation, with an understanding and awareness of political or policing environments,
• Proven experience of writing papers and making presentations to inform management decision-making.
• Experience of carrying out research or horizon-scanning in a police, criminal justice, local authority or other public sector setting, Ability to plan and organise workloads effectively, and an ability to work under pressure while producing high quality work
• Evidenced verbal and written communication skills, and the ability to communicate effectively with a variety of audiences - through a range of format; utilising a data driven approach to influence outcomes
• Ability to organise and facilitate meetings and workshops to elicit information and agreement from audiences of various backgrounds.
• Ability to assess different data sets and critically analyse to produce well supported hypothesis around risk
• Ability to identify and manage risk well.
• Ability to work as part of a team as well as on one's own initiative. A self-starter with excellent problem-solving skills and a focus upon continuous improvement
• Ability to influence decision making through challenge and insight, recognising and escalating complex and sensitive issues.
• Strong ability to develop relationships, internal and external, to support service delivery, Confident IT skills, including working knowledge of Excel