Quality & Contracts Officer

We are looking to recruit a Quality and Contract Officer whose role is to:

• Monitor service providers and contractual arrangements to address issues of performance and compliance
• Effectively support providers of adult social care services to improve practice and performance
• Proactively support providers to meet objectives improving the quality of services
• Ensuring positive outcomes for people and carers are achieved by supporting commissioned service providers to adhere to contractual terms and conditions., We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
  
  NVQ level 4 or experience
• Knowledge providing social care services
• Knowledge of the provision of high quality services which are appropriate and sensitive to the needs of all people using the service
• Understanding of risk management at an operational level
• Ability to make evidence based decisions and persuade motivate others to meet objectives
• Ability to work under pressure, prioritise and organise work , set standards and work to clear objectives.
• Analytical skills and ability to use data and balance risk to provide clear recommendations and evidence based decisions and solutions instead of the abiity to make evidence based decisions.