Quality Control Officer

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages., Our Criminal and Financial Investigation (CFI) team is committed to disrupting and dismantling the organised crime groups facilitating immigration abuse, utilising its financial investigations capability to remove the proceeds of crime and strip criminals of their assets.
The profile of criminality is changing rapidly with an ever-increasing reliance on digital technology. As part of our investigation capability, Cyber and Digital Capabilities (CDC) have implemented a forensic case management system to manage all forensics across CDC to support investigations.
This is an exciting opportunity to join our CFI team as an Internal Quality Control Officer, one in Cardiff and one in Sheffield. You will act as an ambassador for quality within Cyber & Digital Capabilities, overseeing the delivery of digital forensic services to ensure all work is conducted in adherence to internal and external quality standards and regulations.
Working alongside the Quality Manager, in this role you will lead and develop an effective quality of service within Cyber & Digital Capabilities, which will align business objectives to the strict requirements of specific International Organisation for Standardisation (ISO) quality standards, and the Forensic Science Regulator’s Codes of Practice of Conduct., + Understanding, maintaining, and actively promoting adherence to the internal quality management system, as well as driving continuous improvement to enable efficiencies and ensure quality standards are upheld
+ Undertaking period remote and onsite inspections of all forensic activities, plan quality assessments and prepare written reports detailing your findings. You will then work with unit managers to propose relevant actions to ensure risk minimisation and continuation of a high quality of service
+ Maintaining records within the digital forensic case management system to ensure compliance and adherence to relevant regulatory standards
+ Working closely with the Quality Manager, Kiosk Manager and Digital Lab Manager you will be responsible for the design, implementation and maintenance of a CFI wide Quality Management System to ensure compliance and adherence to relevant regulatory standards
+ Liaising with external and internal auditors, accreditation, and certification bodies (UKAS)
+ Bringing inefficient processes to the attention of the Quality Manager and assist with the development of any solutions
+ Conducting other associated tasks that are considered appropriate given the rapid changes in technology and the amendment of practices to take these into account
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis., We'll assess you against these behaviours during the selection process:
+ Changing and Improving
+ Making Effective Decisions
+ Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
+ Changing and Improving, + Personal Statement (maximum 750 words)
+ Evidence of the Behaviour Changing and Improving (maximum of 250 words per Behaviour).
Your CV should consist of your career history, qualifications and skills, including any key achievements in each role. Your CV will be used to provide further context on your personal statement and scored against the essential criteria.
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.
For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.
2. Sift – week commencing 28th October 2024
The sift will be held on the CV, Personal Statement and Behaviour Changing and Improving.
Should a high volume of applications be received, an initial sift will be conducted on the CV and Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of the Behaviour Changing and Improving.
3. Interview – week commencing 18th November 2024
If you are successful at sift stage, you will be invited to an interview that will be:
+ Behaviours (as listed in the job advert) and Strength based questions.
The interview will take place on Microsoft Teams.
In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation will be assessed against 'Experience' on the 'Success Profiles' and will be assessed against the 'Essential Criteria' as listed in the job advertisement. The presentation question/scenario will be disclosed closer to the interviews.
For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.
Location Preferences
You will only be able to select a single location preference so please ensure this is a location that you are prepared to travel to. If you are offered a role at your preferred location and you decline, your application will be withdrawn.
Reserve List
A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.
Reserve lists will be held for each location and profession. Candidates will be appointed in merit order by location.
Candidates judged to be a near miss at interview may be offered a post at the grade below the one advertised without the need to go through a further selection process, providing the role has the same Success Profiles elements and essential skills. There is no guarantee that further such vacancies will arise.
Additional Security Checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.
Further information
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.
For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Visa sponsorship
We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
+ Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
+ Complete the “Assistance Required” section in the “Additional Requirements” page
+ of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks., If you feel that your application has not been treated in accordance with the recruitment
principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

+ Experience in/as a quality standards assessor
+ Experience in the auditing of detailed standards
+ Experience in the implementation and assurance of International Organisation for Standardisation standards
+ Ability to effectively use Microsoft products such as Word, Excel etc.
+ Ability to effectively use communication skills
Desirable criteria
+ Trained ISO17025 Internal auditor

In addition to your salary, a career with the Home Office offers a range of benefits, including:
+ A Civil Service pension with an employer contribution of 28.97%.
+ In-year reward scheme for one-off or sustained exceptional personal or team achievements.
+ 25 days annual leave on appointment, rising with service to 30 days.
+ Eight days of public holidays, plus one additional privilege day.
See more of our benefits on our careers website.